Monica Mendiola
Uvalde,TX
Summary
Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
7
7
years of professional experience
Work History
Supervisor
Dairy Queen
Uvalde
07.2025 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on customer service best practices and operational procedures.
- Monitored inventory levels, placing orders to maintain stock and reduce waste.
- Implemented process improvements that enhanced speed of service during peak hours.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Lead
Sun Com Mobile
Uvalde, TX
04.2022 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Accountant
Minits
Uvalde, TX
09.2018 - 04.2022
- Prepared and reviewed financial statements, ensuring compliance with accounting standards and regulations.
- Managed accounts payable and receivable processes, enhancing cash flow management efficiency.
- Conducted reconciliations of bank statements and general ledger accounts, maintaining accuracy in financial reporting.
- Assisted in budget preparation and forecasting, contributing to informed decision-making for operational strategies.
- Implemented process improvements in invoice processing, reducing turnaround times and increasing productivity.
- Analyzed financial data to identify trends, supporting strategic planning initiatives with actionable insights.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
High School Diploma -
Excel Academy
Uvalde, TXBasics -
Swtjc
Uvalde, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Staff development
- Inventory control
- Staff discipline
- Processes and procedures
- Team building
- Policy enforcement
- Software experience
- Financial management
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Dairy Queen
07.2025 - Current
Lead
Sun Com Mobile
04.2022 - 08.2025
Accountant
Minits
09.2018 - 04.2022
High School Diploma -
Excel Academy
Basics -
Swtjc