MONICA MICCERI
Summary
Operations leader with extensive experience at Immunocologie, recognized for achieving significant cost reductions and successful product launches. Proficient in supply chain management and vendor negotiations, with a strong focus on team leadership and communication. Strategic initiatives have consistently improved efficiency and increased revenue, demonstrating a commitment to operational excellence.
Overview
30
30
years of professional experience
Work History
Director of Operations
Immunocologie
New York, New York
12.2015 - Current
- Managed manufacturing, supply chain, budget, and logistics for skincare and wellness brand.
- Transitioned production from France to United States, reducing costs by 40%.
- Successfully launched six new products and ten reformulations in 2022-2023.
- Collaborated with laboratories and contract manufacturers throughout complete development cycle.
- Sourced packaging options that decreased costs by 35%.
- Maintained inventory and coordinated shipments for wholesale and direct-to-consumer sales.
- Monitored customer sales using Shopify, ShipStation, and Quickbooks to enhance tracking accuracy.
- Managed key accounts, achieving year-over-year growth with major retailers.
Brand Manager
Youth Corridor
New York, New York
09.2015 - Current
- Collaborated with founding team to execute product development strategies.
- Oversaw order fulfillment and shipping processes to ensure timely delivery.
- Maintained website updates, enhancing user engagement and information accuracy.
- Managed inventory and scheduled production to optimize supply chain efficiency.
- Sourced packaging materials and coordinated initial production for product line launch.
- Assisted brand launch, partnering with marketing to develop strategies that boosted awareness.
- Liaised with key accounts, including Harrods and Net-A-Porter, on inventory and billing matters.
- Implemented promotional initiatives that increased revenue by 20%.
Director of Operations
VSP Technologies
Ossining, New York
01.2005 - 01.2010
- Oversaw daily business operations including planning, scheduling, purchasing, and quality control.
- Collaborated with Columbia University to develop innovative hand sanitizer and wound care products.
- Coordinated with suppliers and manufacturers to streamline production, reducing cost of goods by 30%.
- Managed technology licensing agreements with Fortune 500 companies.
Operations Manager
CAM Medical Supplies
White Plains, New York
01.1995 - 01.2005
- Managed daily operations of medical supplies office, overseeing payroll, administrative costs, and staff scheduling.
- Ensured compliance with OSHA and HIPAA regulations to maintain operational integrity.
- Prepared company for JCAHO accreditation, providing direct reporting to ownership.
- Negotiated fee schedules and rates with insurance companies to optimize revenue.
- Oversaw CPT and HCPCS coding to ensure accurate billing practices.
- Secured new device approval reimbursement from all insurance carriers, including Medicare.
Education
Bachelor of Arts - English
Fordham University
NYBachelor of Science - Psychology
Fordham University
NYSkills
- Shopify and ShipStation
- QuickBooks and Microsoft Office
- Supply chain and inventory management
- Project and budget management
- Vendor negotiation and relationship management
- Team leadership and development
- Effective communication skills
Timeline
Director of Operations
Immunocologie
12.2015 - Current
Brand Manager
Youth Corridor
09.2015 - Current
Director of Operations
VSP Technologies
01.2005 - 01.2010
Operations Manager
CAM Medical Supplies
01.1995 - 01.2005
Bachelor of Arts - English
Fordham University
Bachelor of Science - Psychology
Fordham University