Monica Moretti
New Boston
Summary
Dynamic Retail Sales Associate with extensive experience at Sprint, recognized for exceptional customer service and product merchandising. Proven ability to engage customers and enhance their shopping experience, while maintaining a calm demeanor under pressure. Skilled in teamwork and product knowledge, consistently exceeding sales goals through proactive customer assistance.
Overview
2016
2016
years of professional experience
Work History
Retail Sales Associate
Sprint
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers and provided outstanding customer service.
Retail Sales Associate
Stop and Shop Supermarket
12.2010 - 12.2015
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
Education
High School Diploma -
Toll Gate High School
WarwickSkills
- Product knowledge
- Product merchandising
- Positive and professional
- Customer follow-up
- Retail sales
- Teamwork
- Calm demeanor
- Customer assistance
Timeline
Retail Sales Associate
Stop and Shop Supermarket
12.2010 - 12.2015
Retail Sales Associate
Sprint
High School Diploma -
Toll Gate High School