Monica Mozzoni King
Richmond,KY
Summary
Driven by a commitment to enhancing patient care, my tenure at Drs Borders, Hood & Associates honed my proficiency in Athena health EMR and vital sign monitoring. A compassionate communicator, I've effectively increased patient satisfaction and outcomes, leveraging clinical support skills and EMR/EHR expertise to streamline healthcare delivery. Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
15
15
years of professional experience
Work History
Registered Medical Assistant
Drs Borders, Hood & Associates
04.2018 - 08.2023
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Utilized electronic health records software proficiently to input data accurately, ( Athena EHR) facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Measured patient spirometry.
Health Coach and Registered Medical Assistant
Joyrich Health Care Centers
06.2013 - 01.2018
- Guided patients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among patients.
- Maintained records of patients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Supported implementation of patient health plan, weight loss programs and personalized fitness and exercise programs.
- Empowered clients to make informed decisions about their health through education on nutrition, fitness, and stress management.
- Collaborated with healthcare providers to create integrated care plans for patients with chronic conditions.
- Recorded health data by asking patients to complete self-assessments.
- Expanded clientele through effective networking, marketing strategies, and referrals from satisfied clients, contributing to exceptional growth of the health coaching practice.
- Served as liaison between clients and healthcare providers to promote seamless communication regarding treatment plans.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Holistic Nutritionist
Abundant Living Medical Clinic
06.2010 - 09.2013
- Promoted a balanced approach to diet and lifestyle through evidence-based guidance, fostering long-lasting healthy habits among 1000 + clients.
- Assisted clients in achieving weight loss goals by developing tailored meal plans and providing ongoing support.
- Evaluated effectiveness of dietary interventions by tracking client progress and adjusting strategies as needed.
- Developed strong relationships with local health food stores, resulting in increased referral business.
- Educated clients on benefits of various supplements, leading to informed decision-making and improved overall health.
- Expanded professional network through active participation in industry conferences, workshops, and online forums.
- Nurtured a supportive environment for clients, encouraging open communication about personal goals and challenges related to their nutritional journey.
- Collaborated with healthcare professionals to provide comprehensive care for patients with specific dietary needs.
- Utilized cutting-edge diagnostic tools such as food sensitivity testing to provide targeted nutritional advice for clients with specific health concerns.
- Conducted thorough assessments of clients'' nutritional needs, resulting in targeted recommendations for optimal wellbeing.
- Fostered collaborations with fitness centers, yoga studios, and other wellness-focused businesses to create complementary service offerings for clients.
- Enhanced client wellness by creating personalized nutrition plans and monitoring progress.
- Continually updated knowledge of current research and trends in holistic nutrition to provide the most relevant advice to clients.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Monitored patient progress and documented nutritional information in patient charts and records.
- Provided medical nutrition therapy to individuals and groups with chronic illnesses.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
- Liaised with healthcare professionals in creating nutrition-related treatment plans.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
Research Assistant
Meharry Medical School "Center For Women's Health"
01.2009 - 06.2013
- Performed statistical, qualitative, and quantitative analysis.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Developed research protocols and procedures to produce accurate results.
- Scheduled appointments with test subjects over phone and through email.
- Conducted pilot studies as part of preliminary investigations to determine feasibility and effectiveness of proposed methodologies.
- Implemented ethical guidelines throughout all stages of the research process, fostering responsible conduct in scientific pursuits.
- Created surveys and questionnaires to collect data for research projects.
- Participated in research projects by designing and executing experiments.
- Participated in lab meetings and project presentations.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Collected research data through experimentation, surveys and leading focus groups.
Education
Registered Medical Assistant - Registered Medical Assistant
American Medical Technologist
National 09.2022
Completed LPN Course Work - LPN
Bluegrass Community And Technical College
Lexington, KY04.2019
EKG Technician - Electrocardiograph Technology
Nashville General Hospital School of Health
Nashville, TN01.2010
Nursing Courses - Nursing
Nashville State Community College
Nashville, TN01.2008
Diploma - Foods, Nutrition, And Wellness Studies
Huntington College of Health Sciences
Knoxville, TN01.1999
Cosmetologist - Cosmetology
Allegheny Beauty Academy
Pittsburgh, PA05.1984
Skills
- Patients' vital signs
- Clinical Support
- Electron
- Proficiency in Athena health EMR
- Reliable team player
- HIPAA Compliance
- Vital Sign Monitoring
- Injection Administration
- Vaccination Administration
- Compassionate
- CPR
- Medical office administration
Timeline
Registered Medical Assistant
Drs Borders, Hood & Associates
04.2018 - 08.2023
Health Coach and Registered Medical Assistant
Joyrich Health Care Centers
06.2013 - 01.2018
Holistic Nutritionist
Abundant Living Medical Clinic
06.2010 - 09.2013
Research Assistant
Meharry Medical School "Center For Women's Health"
01.2009 - 06.2013
Registered Medical Assistant - Registered Medical Assistant
American Medical Technologist
Completed LPN Course Work - LPN
Bluegrass Community And Technical College
EKG Technician - Electrocardiograph Technology
Nashville General Hospital School of Health
Nursing Courses - Nursing
Nashville State Community College
Diploma - Foods, Nutrition, And Wellness Studies
Huntington College of Health Sciences
Cosmetologist - Cosmetology
Allegheny Beauty Academy
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