MONICA MUNOZ
Long Beach,CA
Summary
Resourceful college graduate and entrepreneur with a strong background in social media marketing, customer service, and sales. Holds degrees in psychology and communication, coupled with exceptional communication, public speaking, and interpersonal skills. Eager to leverage diverse experience and passion for sales and marketing to drive success in a dynamic team environment.
Overview
17
17
years of professional experience
Work History
Social Media Marketing Manager
Long Beach Chorale And Orchestra
08.2023 - Current
- Managed multiple social media platforms for increased engagement and audience growth, resulting in more ticket sales and traffic to concerts.
- Created engaging multimedia content including graphics and videos to enhance user experience.
- Boosted awareness by developing and implementing targeted social media campaigns.
Barista/Retail Associate
Peets Coffee and Tea
06.2013 - 04.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Excellent customer service and product knowledge lead to team-high merchandise and product sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, merchandise, and procedures.
Rock Climbing Instructor
Hangar 18
05.2010 - 05.2013
- Trained and certified to be an expert in all safety procedures and rock climbing techniques.
- Instructed and guided all ages for a safe and fun rock climbing experience.
Makeup Artist
Self
11.2006 - 04.2012
- Freelance makeup artist that worked with film studios, including Warner Brothers, Universal Studios, and smaller independent film directors.
- Provided high-quality makeup for the desired look for each film, working in extremely stressful conditions with long hours.
- Went above and beyond my role to help out where needed on the set.
Education
Certified Yoga Instructor -
Cloud 9 Yoga
06.2020
Associates Degree - Communication Studies
Long Beach City College
12.2019
Associates Degree - Psychology
Long Beach City College
12.2019
Skills
- Social Media Promotions and Marketing
- Computer Proficiency
- Teamwork
- Problem-Solving
- Customer Service
- Leadership
- Communication Skills
- Public Speaking
- Event Promotion
- Public and Media Relations
Timeline
Social Media Marketing Manager
Long Beach Chorale And Orchestra
08.2023 - Current
Barista/Retail Associate
Peets Coffee and Tea
06.2013 - 04.2018
Rock Climbing Instructor
Hangar 18
05.2010 - 05.2013
Makeup Artist
Self
11.2006 - 04.2012
Certified Yoga Instructor -
Cloud 9 Yoga
Associates Degree - Communication Studies
Long Beach City College
Associates Degree - Psychology
Long Beach City College