Monica Nunez
Oviedo
Summary
Experienced bilingual pharmacy professional with a demonstrated ability in medication preparation, customer interaction, and inventory management. Recognized for strong collaboration within healthcare teams and adaptability to meet changing needs. Brings expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. A reliable and results-driven individual focused on delivering high-quality patient care.
Overview
20
20
years of professional experience
Work History
CPHT Pharmacy Technician
AdventHealth Hospital
10.2021 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Lead Pharmacy Technician
CVS Pharmacy
11.2015 - Current
- Manage other Technicians
- File important medical and inventory records
- Train new employees so they can effectively do their job
- Timely fill prescriptions
- Guide daily operations while assisting Pharmacist
- Review drug inventory for expirations or shortages
- Customer skills to fulfill needs for them to access prescriptions
- Keep up with workflow
- Keep up with updated knowledge of insurance and medications
- Preform COVID check in and vaccines effectively
Pharmacy Technician
Rite Aid
09.2013 - 01.2015
- Pharmaceutical storage awareness and distribution
- HIPAA trained
- Extensive medical terminology knowledge
- Strong decision-making ability
- Exceptional patient care and interaction at a timely matter
- Efficient and accurate
- Quick math skills
Pharmacy Technician
City of Philadelphia, Department of Public Health #10
04.2011 - 07.2012
- Assisted in the preparation of pharmaceuticals
- Maintained complete and accurate records
- Learned to use the necessary equipment for counting and labeling medication
- Supply ordering procedures
- Learned to measure medication amounts by utilizing the metric system
- Communicate effectively with patients
Customer Service Representative
The Signal Holdings
05.2005 - 10.2006
- Confer with over 80 customers by telephone daily in order to provide information about products, services and phone insurance information
- Placed new account for customers, made cancellations of services and obtained details of complaints
- Refer unresolved customer grievances to designated departments for further investigations
- Completed contract forms, prepared change of address records, and issue service discontinuance orders, using computers
Education
Pharmacy Technician Program -
Lincoln Technical Institute
Philadelphia, PA01.2012
Bilingual Customer Service Training -
Congreso de Latinos Unidos
Philadelphia, PA01.2004
High School Diploma -
Thomas Alva Edison High School-Academics
Philadelphia, PA01.2002
Skills
- Immunization Administration
- Drug inventory management
- Workflow optimization
- Confidentiality and HIPAA
- Problem-solving skills
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
CPHT Pharmacy Technician
AdventHealth Hospital
10.2021 - Current
Lead Pharmacy Technician
CVS Pharmacy
11.2015 - Current
Pharmacy Technician
Rite Aid
09.2013 - 01.2015
Pharmacy Technician
City of Philadelphia, Department of Public Health #10
04.2011 - 07.2012
Customer Service Representative
The Signal Holdings
05.2005 - 10.2006
Bilingual Customer Service Training -
Congreso de Latinos Unidos
High School Diploma -
Thomas Alva Edison High School-Academics
Pharmacy Technician Program -
Lincoln Technical Institute
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