Natalie Raye Pust
Mechanicsburg,PA
Summary
Experienced pharmacy technician with extensive knowledge in pharmacy operations and prescription filling in high-volume environments. Certified Nursing Assistant with hospice training, providing compassionate end-of-life care and emotional support. Proven ability in communication and time management, ensuring patient comfort and dignity during critical care. Committed healthcare professional focused on delivering exceptional, patient-centered services across diverse healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician (CPhT)
CVS Health
Pittsburgh, PA
09.2022 - 06.2025
- Executed precise entry and verification of prescriptions to ensure compliance.
- Resolved third-party insurance rejections and addressed patient coverage inquiries.
- Administered immunizations while maintaining thorough documentation for records.
- Oversaw pharmacy inventory, conducting audits to streamline restocking processes.
- Supervised technicians, coordinated schedules, and trained new hires effectively.
- Delivered exceptional customer service with comprehensive medication education provided.
- Collaborated with pharmacists to uphold medication safety and compliance standards.
- Maintained organized and clean pharmacy workstations for operational efficiency.
Hospice CNA
Advanced Hospice
Pittsburgh, PA
03.2022 - 06.2022
- Delivered compassionate care to terminally ill patients and families.
- Assisted with daily living activities, including mobility, feeding, and hygiene.
- Monitored vital signs, documented changes in EMRs, and communicated updates to RNs.
- Educated families on effective caregiving techniques and recognized end-of-life signs.
- Supported wound care and emotional well-being during final moments.
Hospice CNA
Amedisys Hospice
Monongahela, PA
12.2021 - 03.2022
- Provided essential support for daily living activities, mobility, feeding, and hygiene.
- Monitored and recorded vital signs in EMRs, communicating changes to RNs.
- Delivered compassionate care while supporting emotional well-being during final moments.
- Instructed families on effective caregiving techniques and end-of-life indicators.
Hospice CNA
Allegheny Health Network
Pittsburgh, PA
01.2020 - 09.2021
- Assisted terminally ill patients with daily living tasks, mobility, feeding, and hygiene.
- Documented vital signs in EMRs and reported significant changes to registered nurses.
- Educated families on effective caregiving techniques and recognizing signs of end-of-life.
- Facilitated wound care while providing emotional support during final moments.
- Maintained detailed records of patient conditions and care provided.
- Enhanced emotional well-being of patients through compassionate interactions.
- Trained new staff on patient care protocols and safety procedures.
- Demonstrated exceptional customer service skills when interacting with patients and families.
Certified Nursing Assistant (CNA)
Liken Staffing Agency
Canonsburg, PA
08.2019 - 01.2020
- Delivered personal care and assistance across diverse healthcare facilities.
- Assisted patients with daily living activities, prioritizing comfort and safety.
- Recorded vital signs and supported wound care initiatives effectively.
- Maintained sanitary conditions by adhering to established care plans.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
Certified Nursing Assistant (CNA)
Friendship Village
Upper St. Clair, PA
02.2019 - 05.2019
- Provided assistance with patient hygiene, feeding, and mobility to enhance comfort.
- Supported patients facing mobility challenges by utilizing appropriate assistive devices.
- Collaborated with healthcare teams to ensure delivery of high-quality patient care.
- Monitored condition changes and reported findings to healthcare team for timely interventions.
- Facilitated emotional support initiatives to promote mental health and resilience among patients.
Sales Lead Manager
MarketSource
Pittsburgh, PA
02.2018 - 12.2018
- Supervised up to 5 associates while managing store operations efficiently.
- Resolved customer issues and processed financial transactions promptly.
- Promoted technology products, demonstrating features to drive sales.
- Tracked inventory and supported business development initiatives effectively.
- Trained and mentored new staff on sales techniques and product knowledge.
- Collaborated with marketing teams to develop promotional strategies and campaigns.
- Taught proven selling techniques, promoting cross-selling of additional offerings to sales team.
Infant/Toddler Teacher
Bubbles Bears to Books
Canonsburg, PA
06.2017 - 08.2017
- Delivered attentive care and age-appropriate education to infants and toddlers in a safe environment.
- Promoted developmental milestones through structured routines and engaging activities.
- Maintained accurate daily reports on feedings, diapering, naps, and behavior.
- Communicated effectively with parents and team members to address each child's unique needs.
- Ensured classroom compliance with all safety and cleanliness standards.
- Designed lesson plans tailored to diverse toddler learning styles.
- Organized educational materials for efficient teaching sessions.
- Collaborated with parents to facilitate children's growth and development.
Education
Certificate of Technical Studies - Pharmacy Technician
National Pharmacy Technician Board
Remote03-2023
Certificate of Technical Studies - Nursing Assisting
Steel Center For Career & Technical Education
Jefferson Hills, PA03.2018
High School Diploma -
Thomas Jefferson High School
Jefferson Hills, PA06-2017
Skills
- Immunization administration
- Inventory management
- Medication safety compliance
- Staff training
- Attention to detail
- Time management
- Advanced mathematics
- FDA and HIPAA compliance
- Pharmacy records management
- Insurance billing
- Prescription processing
- Healthcare team coordination
- Emotional intelligence
- Dementia care
- Vital signs monitoring
- Hospice care
- Electronic charting
- Interdisciplinary communication
- Quality assurance
- Team leadership
- Effective communication skills
- Customer service excellence
- Mathematics proficiency
- Professional communication skills
- Email and telephone etiquette
- Verbal and written communication skills
- Relationship building
Certification
- National Pharmacy Technician Certification, Issued 03/31/2023
- APhA Immunization Certification, Issued 09/11/2023
- Nursing Assistant Certification, Issued 03/27/2019
Timeline
Lead Pharmacy Technician (CPhT)
CVS Health
09.2022 - 06.2025
Hospice CNA
Advanced Hospice
03.2022 - 06.2022
Hospice CNA
Amedisys Hospice
12.2021 - 03.2022
Hospice CNA
Allegheny Health Network
01.2020 - 09.2021
Certified Nursing Assistant (CNA)
Liken Staffing Agency
08.2019 - 01.2020
Certified Nursing Assistant (CNA)
Friendship Village
02.2019 - 05.2019
Sales Lead Manager
MarketSource
02.2018 - 12.2018
Infant/Toddler Teacher
Bubbles Bears to Books
06.2017 - 08.2017
Certificate of Technical Studies - Pharmacy Technician
National Pharmacy Technician Board
Certificate of Technical Studies - Nursing Assisting
Steel Center For Career & Technical Education
High School Diploma -
Thomas Jefferson High School
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