Monica Oliver
Cincinnati
Summary
Dynamic professional with a proven track record excelling in time management and competent care for a wide variety of individuals with diverse needs. Adept at enhancing service reliability, while maintaining a keen eye for details. Strong communicator and problem solver, committed to delivering exceptional results in fast-paced environments. Proficient in MS Office and Google Docs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Universal Transportation Systems
10.2023 - 09.2025
- Operated vehicles efficiently, ensuring timely and safe transportation of passengers.
- Adhered to traffic regulations and company policies to maintain a safe driving record.
- Conducted vehicle inspections to ensure operational readiness and safety compliance.
- Assisted in route planning, optimizing travel times and improving service reliability.
Assistant Teacher
Butler County Educational Service Center
03.2022 - 09.2023
- Lead parent gauges that supported parents with their child's learning at home.
- Assisted in implementing individualized education plans for diverse learners.
- Supported lead teachers in classroom management and instructional strategies.
- Developed engaging educational materials to enhance student learning experiences.
- Collaborated with educators to assess student progress and adapt lesson plans accordingly.
Administrative Assistant
Empire Express
10.2019 - 10.2021
- Promoted to Administrative Assistant to the CEO.
- Streamlined office procedures reducing time and eliminating communication barriers.
- Input and submitted payroll, time entry, supply orders, maintained office expense logs, and expense accounts.
- Maintained high level of contact with drivers coordinating schedules and routes.
Driver
Firt Student
10.2014 - 09.2019
- Lead strong account relations professionally and courteously with clients at drop off and pick up sites.
- Responded quickly to inquiries collaborating with internal resources to resolve issues and complaints.
- Maintained accurate records of mileage, fuel consumption, and maintenance schedules.
- Collaborated with dispatch team to coordinate pick-ups and drop-offs effectively.
Patient Care Assistant/Phlebotomist
The Christ Hospital
05.2010 - 10.2014
- Provided emotional support and companion to patients and their families.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to implement individualized care plans effectively.
- Reiterated education to patients and families on post-treatment care and health management strategies.
- Preformed venipunctures for laboratory test adhering to infection-control safety procedures, and EKG's.
Education
High School Diploma -
Hughes Center
Cincinnati, OHSkills
- Time management
- Customer Service
- Communication, both written and oral
- Problem Solving
- Analytical
- Flexible
- Safe
- Proficient in MS Office and Google Docs
- Leadership
- Teachable
Certification
- Basic Life Support
- Mental Health First Aid Responder for children, Teens, and Adults.
- Culture and Equality
- Trauma Informed Care
Timeline
Driver
Universal Transportation Systems
10.2023 - 09.2025
Assistant Teacher
Butler County Educational Service Center
03.2022 - 09.2023
Administrative Assistant
Empire Express
10.2019 - 10.2021
Driver
Firt Student
10.2014 - 09.2019
Patient Care Assistant/Phlebotomist
The Christ Hospital
05.2010 - 10.2014
High School Diploma -
Hughes Center