Monica Padilla
Las Vegas
Summary
HR Professional with 20+ years of experience in Employment and Employee and Labor Relations with a large employee base. Knowledgeable on Employment Law and effective in organization planning. Well established in fast paced and challenging environments, Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Team Member Relations Manager
The Venetian Resort Hotel Casino
07.2021 - 03.2024
- Managed Team Member Relations Specialists/Coordinators and Human Resources Receptionist.
- Managed relationships between Team Members, Management and the organization.
- Business Partner for over 7,000 Team Members.
- Handled Team Member grievances, disputes and any disciplinary actions.
- Handled due process, peer reviews and termination meetings.
- Ensure fair treatment and compliance with company and department policies, procedures and employment law.
- Handled LOA/ADA claims.
- Assisted with writing policies, procedures and termination letters.
- Worked closely with legal counsel and created legal files for EEOC.
- Worked on negotiations with union.
- Handled confidential investigations.
- Handled unemployment claims and hearings.
HR Team Member Relations Sr. Specialist
The Venetian Resort Hotel Casino
12.2006 - 07.2021
- Liaison between Team Members, Management and Company.
- Strong and supportive Business Partner to over 5,000 employees.
- Provided guidance and interpretation of policies,, procedures and employment laws to Team Members and Management.
- Performed conflict resolution and team building exercises to maintain a high moral with the Company.
- Handled confidential investigations, due process, peer review and termination meetings.
- Maintained a fair, consistent and diverse work environment.
- Assisted with LOA/ADA cases.
- Handled unemployment claims and hearings.
- Handled harassment training.
HR Team Member Relations Coordinator
The Venetian Resort Hotel Casino
05.2004 - 12.2006
- Assisted HR Team Member Relations Specialist, Managers and Directors to set up files for Due Process Meetings and Peer Reviews.
- Took detailed notes for all Team Member meetings.
- Provided assistance and interpretation of policies, procedures and employment laws to Team Members and Management.
- Handled monthly Management and Team Member with Sr. VP of Operations.
- Assisted CEO and Corporate Executives with day to day tasks.
- Assisted with on-boarding and off-boarding
- Closed all investigation files.
- Handled all unemployment claims.
HR Employment Center Receptionist
The Venetian Resort Hotel Casino
03.2004 - 05.2004
- Screened applications for candidates and passed qualified candidates to the Recruiters.
- Set up interviews and job fairs.
- Handled interviews on applicants.
- Created new hire packets and collected all required cards and license for positions.
- Processed I-9 and Gaming Licenses for new hires.
- Assisted and conducted new hire orientation.
- Assisted CEO and any Executives in the Corporate Offices when needed.
Temporary Employment Center Receptionist
Apple One Temp Agency
07.2003 - 03.2004
- Screened applications for candidates and passed qualified candidates to the Recruiters.
- Set up interviews and job fairs.
- Handled interviews on applicants.
- Created new hire packets and collected all required cards and license for positions.
- Processed I-9 and Gaming Licenses for new hires.
- Assisted and conducted new hire orientation.
- Assisted CEO and any Executives in the Corporate Offices when needed.
Education
Certification of Labor Relations -
Cornell University
Ithaca, NY2024
Certification of Business Writing -
University of Nevada - Las Vegas
Las Vegas, NV2006
Community College of Southern Nevada
Henderson, NV2004
Santa Fe Community College
Santa Fe, NM2003
High School Diploma -
Santa Fe High School
Santa Fe, NM1999
Skills
- 20 years experience in hospitality, gaming, food and beverage, security, hotel operations and casino industry
- Certified in Employee and Labor Relations
- Bilingual in Spanish
- Proficient in conflict resolution
- Attention to detail and time management
- Communication and Writing Skills
- Positive Attitude
- Teamwork and Collaboration
Accomplishments
- 2007 - Venetian Employee of the Quarter Award
- 2017 - Venetian Employee of the Quarter Award
- 2017 - Nevada Hotel and Lodging Association - Nominee - HR Employee of the Year
Certification
- Responsible Gaming Ambassador with UNLV
- SHRM Certification
Languages
Spanish
Native or Bilingual
Timeline
HR Team Member Relations Manager
The Venetian Resort Hotel Casino
07.2021 - 03.2024
HR Team Member Relations Sr. Specialist
The Venetian Resort Hotel Casino
12.2006 - 07.2021
HR Team Member Relations Coordinator
The Venetian Resort Hotel Casino
05.2004 - 12.2006
HR Employment Center Receptionist
The Venetian Resort Hotel Casino
03.2004 - 05.2004
Temporary Employment Center Receptionist
Apple One Temp Agency
07.2003 - 03.2004
Certification of Labor Relations -
Cornell University
Certification of Business Writing -
University of Nevada - Las Vegas
Community College of Southern Nevada
Santa Fe Community College
High School Diploma -
Santa Fe High School