Monica Padilla
Henderson
Summary
HR Professional with over 20 years in Employee and Labor Professional specializing in Employee and Labor Relations, adept at managing complex team dynamics and conflict resolution for over 7,000 employees. Strong background in fostering a positive workplace culture through effective communication, engagement initiatives, and compliance with employment laws.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HR Team Member Relations Mangaer
Station Casinos - Green Valley Ranch
Henderson
06.2024 - Current
- Facilitated Team Member engagement initiatives, enhancing workplace culture and increasing employee satisfaction.
- Guided managers on Team Member relations issues, improving consistency in performance improvement plans and disciplinary actions.
- Supported performance management processes through documentation and feedback collection.
- Advised supervisors on best practices related to performance management processes such as goal setting, feedback provisioning and coaching techniques.
- Handled Team Member inquiries regarding benefits, policies, and procedures effectively.
- Managed Team Member records and maintained confidential personnel files.
- Collaborated with Team Members to enhance HR policies and procedures compliance.
- Ensured compliance with all applicable federal and state employment regulations including EEO guidelines.
- Collaborated with management teams to develop strategies that strengthened positive work environment and employee morale.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Organized company events to foster team building and improve morale.
- Researched labor laws regarding wage and hour regulations, benefits administration, leave of absence requests.
- Established and maintained trusted relationships around organization to optimize business and Team Member experience.
- Reviewed completed work to verify consistency, quality, and conformance.
- Partnered with Operations to provide necessary support.
- Handle unemployment hearings and claims
- Handle FMLA/ADA claims.
HR Team Member Relations Manager
The Venetian Resort Hotel Casino
07.2021 - 03.2024
- Managed Team Member Relations Specialists/Coordinators and Human Resources Receptionist.
- Business Partner for over 7,000 Team Members.
- Facilitated communication and collaboration between Team Members, management, and the organization.
- Resolved Team Member grievances and disputes, ensuring fair and compliant handling of disciplinary actions.
- Ensured fair treatment and compliance with company and department policies, procedures and employment law.
- Handled due process, peer reviews and termination meetings.
- Collaborated with legal counsel to prepare legal files for EEOC investigations.
- Conducted confidential investigations to maintain workplace integrity and trust.
- Worked on negotiations with the union.
HR Team Member Relations Sr. Specialist
The Venetian Resort Hotel Casino
12.2006 - 07.2021
- Strong and supportive Business Partner to over 5,000 employees.
- Provided guidance and interpretation of policies,, procedures and employment laws to Team Members and Management.
- Liaison between Team Members, Management and Company.
- Conducted training sessions on harassment prevention and workplace conduct.
- Performed conflict resolution and team building exercises to maintain a high morale with the Company.
- Conducted confidential investigations, ensured due process, facilitated peer reviews, and led termination meetings.
- Fostered a fair, consistent, and diverse work environment, promoting inclusivity and equitable treatment.
- Guided team members through leave of absence and Americans with Disabilities Act processes, ensuring compliance and support.
- Managed processing of unemployment claims and representation at hearings.
HR Team Member Relations Coordinator
The Venetian Resort Hotel Casino
05.2004 - 12.2006
- Coordinated with HR Team Member Relations Specialist, managers, and directors to set up files for due process meetings and peer reviews, ensuring compliance and thorough documentation.
- Facilitated monthly meetings between management and team members with Sr. VP of Operations, enhancing communication and addressing concerns.
- Provided assistance and interpretation of policies, procedures and employment laws to Team Members and Management.
- Facilitated on-boarding and off-boarding processes for new and departing employees.
- Finalized all investigation files, ensuring accurate records and timely resolution.
- Handled all unemployment claims.
- Took detailed notes for all Team Member meetings.
- Assisted CEO and Corporate Executives with day to day tasks.
HR Employment Center Receptionist
The Venetian Resort Hotel Casino
03.2004 - 05.2004
- Conducted applicant interviews to assess qualifications and cultural fit, supporting effective hiring decisions.
- Screened candidate applications, forwarding qualified individuals to recruiters to streamline hiring process.
- Coordinated logistics for interviews and job fairs, enhancing connections with potential candidates.
- Assisted and conducted new hire orientation.
- Created new hire packets and collected all required cards and license for positions.
- Processed I-9 and Gaming Licenses for new hires.
- Supported CEO and executives in the corporate offices.
Temporary Employment Center Receptionist
Apple One Temp Agency
07.2003 - 03.2004
- Scheduled interviews and organized job fairs to facilitate connections between candidates and employers.
- Conducted interviews with applicants to assess qualifications and fit for roles.
- Screened applications for candidates and passed qualified candidates to the Recruiters.
- Created new hire packets and gathered all required documents and licenses for onboarding.
- Processed I-9 and Gaming Licenses for new hires.
- Assisted and conducted new hire orientation.
- Supported CEO and executives in the corporate offices.
Education
Certification of Labor Relations -
Cornell University
Ithaca, NY01-2024
Certification of Business Writing -
University of Nevada - Las Vegas
Las Vegas, NV01-2006
Community College of Southern Nevada
Henderson, NV01-2004
Santa Fe Community College
Santa Fe, NM01-2003
High School Diploma -
Santa Fe High School
Santa Fe, NM01-1999
Skills
- Employee Relations Experience
- Certified in Employee and Labor Relations
- HR Compliance Awareness
- Proficient in conflict resolution
- Bilingual in Spanish
- Organizational skills
- Interpersonal Communication
- Teamwork and Collaboration
- Verbal and written communication
- Positive Attitude
Accomplishments
- 2007 - Venetian Employee of the Quarter Award
- 2017 - Venetian Employee of the Quarter Award
- 2017 - Nevada Hotel and Lodging Association - Nominee - HR Employee of the Year
- 2020 Hotel Operations Development Academy (H.O.D.A.)
Certification
- Responsible Gaming Ambassador with UNLV
- SHRM Certification
Languages
Spanish
Timeline
HR Team Member Relations Mangaer
Station Casinos - Green Valley Ranch
06.2024 - Current
HR Team Member Relations Manager
The Venetian Resort Hotel Casino
07.2021 - 03.2024
HR Team Member Relations Sr. Specialist
The Venetian Resort Hotel Casino
12.2006 - 07.2021
HR Team Member Relations Coordinator
The Venetian Resort Hotel Casino
05.2004 - 12.2006
HR Employment Center Receptionist
The Venetian Resort Hotel Casino
03.2004 - 05.2004
Temporary Employment Center Receptionist
Apple One Temp Agency
07.2003 - 03.2004
Certification of Labor Relations -
Cornell University
Certification of Business Writing -
University of Nevada - Las Vegas
Community College of Southern Nevada
Santa Fe Community College
High School Diploma -
Santa Fe High School