Monica Padilla
Baytown,TX
Summary
Dynamic store manager with proven skills in team leadership and customer service. Experienced in training and developing staff to enhance service quality and operational efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Flor de michoacan
Baytown, Texas
08.2023 - 07.2025
- Recruited and trained new employees, ensuring effective onboarding and supervision.
- Trained and supervised staff to improve customer service delivery.
- Executed opening and closing procedures for the store the store following shift procedures.
- Prepared food items to meet daily service demands.
Waitress
Lercey's diner west
Mont Belvieu, Texas
03.2020 - 12.2022
- Fostered positive guest interactions to facilitate inquiries and increase order placements.
- Trained new waitstaff on restaurant procedures to ensure consistent service quality.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Ensured cleanliness and organization of dining area and tables to enhance guest experience.
Education
High School Diploma -
Secundaria Federal
Ocotlan,Jal08-1997
Skills
- Team leadership
- Effective communication
- Problem solving
- Quality control
- Equipment calibration
- Welding techniques
- Welding inspection
Timeline
Store Manager
Flor de michoacan
08.2023 - 07.2025
Waitress
Lercey's diner west
03.2020 - 12.2022
High School Diploma -
Secundaria Federal