Azalea Milller
West Palm Beach, ,FL
Summary
Experienced with monitoring customer service interactions to ensure quality and compliance. Utilizes analytical skills to identify areas for improvement and implement effective solutions. Knowledge of customer service principles and techniques to enhance overall performance and satisfaction.
Overview
2020
2020
years of professional experience
Work History
Customer Service
LA Fitness
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Driver/Porter
Datura Auto Sales and Rentals
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Car Return Service Agent
Enterprise Holdings/Enterprise Rental
10.2013 - 11.2019
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Education
Palm Beach State
01.2013
Skills
- Superior customer service
- Microsoft Office specialist
- Conflict resolution
- Scheduling
- Critical thinking
- Customer relationship management (CRM)
Timeline
Car Return Service Agent
Enterprise Holdings/Enterprise Rental
10.2013 - 11.2019
Customer Service
LA Fitness
Driver/Porter
Datura Auto Sales and Rentals
Palm Beach State
Similar Profiles
Joshua MaluJoshua Malu
Personal Trainer at LA fitnessPersonal Trainer at LA fitness
Ken LucbanKen Lucban
Front Desk Receptionist at LA FitnessFront Desk Receptionist at LA Fitness
Griffin SloanGriffin Sloan
Personal Training Director at LA FitnessPersonal Training Director at LA Fitness