Monica Ramalho
Elk Grove,CA
Summary
Proven leader with extensive experience at Costco Wholesale, excelling in inventory control and staff motivation. Achieved significant sales growth through strategic marketing and exceptional customer service. Skilled in financial planning and P&L management, driving cost savings and enhancing operational efficiency. Demonstrates strong business operations knowledge and a commitment to safety and quality standards.
Overview
30
30
years of professional experience
Work History
Assistant General Manager
Costco Wholesale
03.2014 - 03.2024
- Managed cash handling and deposit preparation with precision.
- Enhanced employee motivation and training to optimize productivity.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Bakery Manager
Costco Wholesale
04.1994 - 03.2014
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Successfully implemented inventory control measures that reduced waste and generated cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Education
High School Diploma -
C.K McClatchy
Sacramento, CACertified Pastry Chef - Baking
Lederwolf Culinary Academy
Sacramento, CASkills
- Inventory Control
- Business operations knowledge
- P&L Management
- Staff hiring
- Google Drive
- Budget Control
- Financial Planning
- Purchasing and planning
Timeline
Assistant General Manager
Costco Wholesale
03.2014 - 03.2024
Bakery Manager
Costco Wholesale
04.1994 - 03.2014
High School Diploma -
C.K McClatchy
Certified Pastry Chef - Baking
Lederwolf Culinary Academy