Monica Reza Rios
Bayside Skillet
Salisbury,MD
2
Languages
1
Certification
5
years of professional experience
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.
Work History
SERVER
5 Years 5 Months- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Managed multiple tables efficiently while maintaining attentive, professional guest interactions.
- Anticipated guest needs and addressed concerns to support positive dining experiences.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Certified Nursing Assistant
1 Year- Monitored vital signs and reported patient condition changes promptly to nursing staff.
- Assisted patients with bathing, dressing, feeding, and safe mobility support.
- Documented care activities accurately in electronic health records and shift reports.
- Maintained infection control standards through proper hand hygiene and equipment sanitization.
- Responded to call lights and patient needs with timely, respectful bedside support.
- Supported admissions, transfers, and discharges by preparing rooms and patient belongings.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Education
BACHELOR OF SCIENCE (B.S.) - NURSING CANDIDATE
- Expected graduation May 2028
- GPA: 4.0
- Dean's List [Fall 2024, Spring 2025, Fall 2025, Spring 2026]
High School Diploma
- Honor Roll 2020-2024
Skills
Strong work ethic
Team collaboration
Hospitality service expertise
Professional appearance
Memory retention
Relationship management
Multitasking and organization
Effective communication
Problem-solving abilities
Well retention with computer
Compassionate
Bedside manner
Certification
- Maryland Board of Nursing Certified Nursing Assistant License
- CPR Certified
LANGUAGES
Spanish
Bilingual
Seal of Biliteracy
To receive this award, you need to be fluent in two languages by taking an exam. I passed the exam and was rewarded and officially certified in two languages, English and Spanish.
Timeline
Certified Nursing Assistant
Tidal Health
07.2025 - 07.2026Read More
SERVER
Bayside Skillet
05.2021 - CurrentRead More
Salisbury University
BACHELOR OF SCIENCE (B.S.) from NURSING CANDIDATE
Read More
Parkside High School
High School Diploma
Read More