Monica Rigucci
Richmond,VA
Summary
Resourceful Systems Administrator with 10+ years experience tackling IT challenges with creative resolution methodologies. Highly adaptable and progressive with ever-changing IT infrastructures requiring innovative approaches for newly developed software and hardware solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Systems Administrator
The George Washington University
09.2020 - Current
- Utilizes PowerShell for software packaging, deployment and SCCM/AD reporting to save over 200+ hours of manual work through automation.
- Conducts remote device and software management within Microsoft SCCM, Sassafras AllSight KeyConfigure and Active Directory.
- Documents procedures for acquisition and development of software for academic distribution.
- Employs GPOAdmin and GPMC for GPO creation and modification across 10 colleges.
- Collaborates with various IT teams to migrate, consolidate and manage devices from one active directory to another using PowerShell, SCCM and the Quest Migration RUM tool.
- Configures, maintains and supports management and licensing tools on Windows Server 2012-2022
Technical Support Associate II
The George Washington University
01.2018 - 09.2020
- Led imaging and management solutions for Windows computers utilizing Quest KACE Systems Deployment Appliance (SDA) and Systems Management Appliance (SMA).
- Documented and managed troubleshooting, installation and deployment processes for 200+ unique academic software titles.
- Managed DHCP reserved IP addresses for School of Engineering and Applied Sciences (SEAS) devices with BLUECAT Address manager (IPAM) and Cisco Identity Services Engine (ISE).
- Delegated repairs, upgrades and deployments of hardware and software across 1000+ academic workstations.
- Led a team of 20 student employees to inventory, image and assemble 300+ new Windows and MacOS computers for over 10 academic computing labs.
Education
Bachelor of Arts - Japanese Language & Literature
The George Washington University
Washington, DC12.2017
Skills
- PowerShell
- PowerShell App Deploy Toolkit (PSADT)
- Microsoft SCCM
- Microsoft Office 365
- Database Management
- Scripting and Automation
Certification
- nothing current
Languages
Japanese
Limited Working
Timeline
Systems Administrator
The George Washington University
09.2020 - Current
Technical Support Associate II
The George Washington University
01.2018 - 09.2020
Bachelor of Arts - Japanese Language & Literature
The George Washington University