Monica Rivera
Everett
Summary
Highly ambitious with a desire to take on new challenges.
Reliable and customer-focused receptionist with experience as a crew trainer at McDonalds. Experienced in childcare and phlebotomy.
Bilingual in Spanish and English
Known to be dependable, organized and having exceptional interpersonal skills
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Maya Service
Everett
04.2026 - 07.2026
- Greeted clients and directed them to appropriate personnel.
- Managed incoming calls and routed them to relevant departments.
- Assisted in managing office mail and distributed to correct staff members
- Answered incoming calls, took messages, and transferred calls to appropriate departments
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with customers.
Crew Member
McDonalds
Everett
08.2022 - 02.2026
- Presented orders to guests within anticipated service times.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized and restocked supplies to support operations and team productivity.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Mariner High School
Everett, WA06-2023
Skills
- Customer service
- Attention to detail
- Communication skills
- Meticulous and organized
- Bilingual communication
- Adaptability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Phlebotomist
Timeline
Receptionist
Maya Service
04.2026 - 07.2026
Crew Member
McDonalds
08.2022 - 02.2026
High School Diploma -
Mariner High School