MONICA RODRIGUEZ
Leander,TX
Summary
Experienced and reliable administrative specialist with a proven track record of prioritizing and delivering accurate data entry and reporting within tight deadlines for high-volume information. Possessing over 15 years of experience in various office settings, including administrative, human resources, educational, and military. Developed a deep understanding of software, systems, rules, and processes. Strong communication skills enable effective interaction with personnel, management, and clients. Bilingual in English and Spanish, enhancing ability to connect with a diverse range of individuals. Recognized for attention to detail and excellent written and verbal communication abilities. Proficient in the Microsoft Office suite, always eager to learn and strive for excellence.
Overview
16
16
years of professional experience
Work History
Clinical Data Entry Coordinator
Natera
10.2023 - Current
- Ensured compliance with organizational policies regarding privacy and security of sensitive information
- Identified discrepancies and verified accuracy of all entries by comparing source documents with computer-generated output
- Managed multiple tasks simultaneously with great attention to detail while meeting metrics of 15 CPH
- Utilized multiple software programs to manage data entry functions
- Preserved customer confidence and protected operations by keeping information confidential
Community & Operations Coordinator
KIPP Academy of Arts & Letters
03.2018 - 01.2020
- As first point of contact for office operations, deliver quality customer service to students, parents, staff, and administrators regarding registration, transportation, classes, and other daily activities
- Coordinate and schedule parent-teacher meetings
- Communicate and translate request logs and meetings
- Inform parents of school schedules, such as closures, vacation dates, and meal balances
- Track re-enrollment and registration of about 200 students
- Manage negative meal balances to $0 and present information in dashboards
- Track family surveys, special activities, bus transportation, absences, and translation requests
- Report information to supervisor and collaborate to develop process improvements
HR Manager / Data Analyst / Digital Records Manager
Texas Army National Guard
03.2009 - 03.2017
- Provided corporate-level HR support by managing and orchestrating staff promotions to ensure 16,000-19,500 staff that were eligible for advancement had opportunity to apply
- Supported personnel in accessing personal records online
- Updated Officer Record Briefs (ORB's) and sent orders to appropriate personnel
- Used Oracle, Excel, Power Point, Word, iPERMS, and Electronics Evaluation System to complete administrative functions, input and remove personnel from organization's records, and track and report information using multiple codes
- Trained staff in enlisted promotions and officer promotions and using 214 and OER systems
- Actively participated in Unit Prevention Leader (UPL), receiving instruction in organizing and initiated urinalysis tests
- As EEO for unit, completed Peer to Peer Counseling Training
- Directly supervised two staff members and acted as a first line supervisor as needed
Business Office Administrative Assistant
Easter Seals Central Texas
05.2008 - 01.2009
- Answered an average of 100 calls daily from general public regarding organization and program supporting individuals with disabilities
- Initiated paperwork for new therapy patients and communicated with therapists regarding new patient needs
- Managed email and maintained patient files in accordance with HIPAA regulations, and input data into records system
Education
Associate Degree - General Studies
Columbia College
Columbia, MO03.2018
Office Specialist Certificate -
Texas Southmost College
Brownsville05.2001
Skills
- Digital Records Management
- Customer Service
- Oracle
- MS Office
- Team Leadership/ Training
- Research/ Analysis
- Data Entry/ 10-key
- LIMS
- JIRA
- EREQ
- WORKDAY
- OKTA
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid time offPaid sick leave4-day work weekPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Clinical Data Entry Coordinator
Natera
10.2023 - Current
Community & Operations Coordinator
KIPP Academy of Arts & Letters
03.2018 - 01.2020
HR Manager / Data Analyst / Digital Records Manager
Texas Army National Guard
03.2009 - 03.2017
Business Office Administrative Assistant
Easter Seals Central Texas
05.2008 - 01.2009
Associate Degree - General Studies
Columbia College
Office Specialist Certificate -
Texas Southmost College
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