Monica Roman PHR®
Kennesaw,GA
Summary
Reliable and dynamic certified HR professional with strong experience across the full employee lifecycle, general HR operations, and platform management. Proven ability to support employees and business leaders through efficient, compliant, and people-focused practices. Seeking a full-time opportunity to contribute to organizational success while continuing to grow and expand HR expertise.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Assistant, People Ops
Johnson Firm & Intake Rocket
Little Rock, AR
09.2022 - 01.2026
- Managed the full talent acquisition lifecycle using BambooHR. Posted job opportunities, screened resumes, held phone screens, scheduled interviews, performed reference checks, and extended offers to potential hires.
- Completed onboarding and termination tasks, ensuring compliance with company policies and procedures.
- Monitored and analyzed employee satisfaction survey results to identify trends and support HR initiatives. Organized company-wide events for team building purposes, boosting overall morale among employees.
- Acted as point of contact for employees for general support and benefits administration guidance.
- Managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported HR Manager in strategic planning to drive organizational growth, improve processes, and enhance employee satisfaction.
- Maintained a comprehensive inventory of over 150 vendors and software using ClickUp, managing user access, renewals, and associated costs to ensure efficiency and budget compliance.
- Performed periodic audits of personnel files, equipment inventory, and tech platforms to ensure accuracy and streamlined operations.
- Utilized project management platform to prioritize tasks, collaborate with team members, and monitor project progress.
HR RECRUITER & ASSISTANT
USHealth
05.2017 - 06.2022
- Recruited several top producers resulting in record sales weeks of over one million dollars.
- Screened over 150 resumes weekly and contacted applicants. Scheduled interviews for weekly recruiting meetings; encompassing appointments for up to 30 prospects.
- Guided new insurance agents through the 2-15 licensing process, including enrolling in the study course, scheduling fingerprints and exam, and contracting with the company.
- Trained and mentored newer recruiters in successful strategies for qualifying candidates and using the Indeed system.
- Maintained databases and files for current agents, agents in licensing process, and terminated agents.
- Coordinated weekly sales meetings encompassing food, decoration and, awards. Generated weekly PowerPoint presentations for sales meetings using metrics and sales goals.
- Tracked all office expenses and submitted forms to corporate for weekly and monthly reimbursements.
- Remained as the sole point of contact for new hires, vendors, and agents regarding licensing, onboarding, and office management.
SERVER/TRAINER
Ciccio Restaurant Group & Liangs Bistro
01.2009 - 05.2017
Education
Bachelors Degree - Health Sciences
University of South Florida
01.2016
Skills
- HRIS management
- Human resources support
- Talent acquisition
- Employee relations
- Record maintenance
- Systems & tools management
- Multitasking Abilities
- Critical thinking
- Problem-solving
- Teamwork and collaboration
Certification
PHR® – Professional in Human Resources (HRCI), June 2024
Timeline
Human Resources Assistant, People Ops
Johnson Firm & Intake Rocket
09.2022 - 01.2026
HR RECRUITER & ASSISTANT
USHealth
05.2017 - 06.2022
SERVER/TRAINER
Ciccio Restaurant Group & Liangs Bistro
01.2009 - 05.2017
Bachelors Degree - Health Sciences
University of South Florida
Systems & Platforms
- BambooHR
- Google Suite
- Slack
- Adobe
- ClickUp
- Ninety
- LastPass & 1Password
- Guru
- Zoom
- Asset Tiger
- Canva
- Microsoft365
- Fellow