Monica Romo
Denver City,TX
Summary
Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.
Overview
10
10
years of professional experience
Work History
Emergency Room Registration Clerk
Yoakum County Hospital
Denver City, TX
10.2019 - Current
- Communicated with patients to gather intake data and verify important demographics in a timely manner.
- Communicated with nursing personnel to process order of patient intake based on chief complaint and level of acuity.
- Confirmed patient demographics, collected copays and verified insurance.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Assisted with hospital admissions and paperwork. Assisted with admission of newborn babies, recording accurate time of birth and other basic demographics.
- Delivered real-time, accurate oral translations and interpretations for ease of communication between Spanish speaking patients and non-Spanish speaking hospital staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Fragrance Vendor
Parlux Fragrances
Lubbock, TX
11.2018 - 01.2021
- Educated customers on scents and products available from many established brands under the umbrella of Parlux Fragrances.
- Built lasting customer relationships with high-quality service and focus on gaining loyalty by providing specialized knowledge of fragrances and excellent customer service skills.
- Connected with customers using strong conversational skills to uncover needs and better target suggestions.
- Suggested personalized fragrance combinations for clients, personality, lifestyle, and occasion in mind.
- Maintained a sales quota of $100 per hour on average.
Fragrance Vendor
Elizabeth Arden
Lubbock , TX
10.2018 - 01.2021
- Met and exceeded high-volume personal sales goals through clientele development and product knowledge.
- Introduced customers to less popular brands under the Elizabeth Arden umbrella of luxury fragrances in order to establish a clientele.
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
- Educated customers on fragrance notes, longevity and composition in order to help them make the best choice for their needs.
- Showed customers different fragrances and demonstrated spritzing on pulse points.
- Maintained a $100 sales per hour on average, meeting my sales goal quota monthly.
Freelance Makeup Artist
Dior Cosmetics
Lubbock, TX
06.2017 - 06.2018
- Demonstrated and sold skincare and makeup products to customers according to specific needs, boosting sales of more than three items per transaction.
- Instructed clients on how to apply make-up to achieve desired look. Offering the necessary items to create the desired look at home.
- Supported profitability by identifying gaps in customers skincare or makeup routines, and providing customers the options to purchase products and services to complete their beauty regimen.
- Achieved monthly sales performance targets maintaining a $100 per hour quota on average.
Cosmetic Beauty Advisor
Dillards Department Store
Lubbock, TX
11.2016 - 05.2018
- Greeted customers at beauty counter, delivered personalized customer service, finalized sales and maintained beauty counter appearance.
- Kept notes listing preferences and services provided to clients for quick reference. Utilized a follow up call log to establish a continued communication with customers.
- Evaluated customer skin to determine unique conditions and skin type in order to offer the adequate products.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty. Providing them with honest review of products.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Displayed merchandise to present visually appealing arrangements that drive sales.
Eye Technician
Dr Wrights Vision Source
Seminole, TX
12.2013 - 10.2015
- Conducted patient interviews to gather health history, vital signs and information about current medical issues and prescriptions.
- Prepared patients and administered basic eye exam tests.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Sterilized medical equipment after each procedure.
- Instructed and demonstrated to first time contact lens users proper hygienic use of contact lenses in order to prevent injury and infection.
Education
Certificate Of Practical Nursing - Practical Nursing
New Mexico Junior College
Hobbs, NM12-2023
Associate of Applied Science - Prenursing Studies
New Mexico Junior College
Hobbs, NMSkills
- Task prioritization
- Work ethic
- Flexible
- Decision-making
Languages
Spanish
Native/ Bilingual
Affiliations
- Member of the Phi Theta Kappa Honor Society since Mach 2022.
- Placed in the New Mexico Junior College President's Honor Roll May 10th, 2021 to present day
- Member of the Alpha Delta NU Nursing Honor Society.
- Member of the American National Student Nurses Association.
Timeline
Emergency Room Registration Clerk
Yoakum County Hospital
10.2019 - Current
Fragrance Vendor
Parlux Fragrances
11.2018 - 01.2021
Fragrance Vendor
Elizabeth Arden
10.2018 - 01.2021
Freelance Makeup Artist
Dior Cosmetics
06.2017 - 06.2018
Cosmetic Beauty Advisor
Dillards Department Store
11.2016 - 05.2018
Eye Technician
Dr Wrights Vision Source
12.2013 - 10.2015
Certificate Of Practical Nursing - Practical Nursing
New Mexico Junior College
Associate of Applied Science - Prenursing Studies
New Mexico Junior College
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