Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monica Saldana

Mt. Prospect,IL

Summary

Versatile and dedicated professional with a strong background in educational and medical settings, notably with SISD and Family Medicine and Associates. Excelled in roles requiring exceptional organizational skills and customer service, enhancing customer satisfaction and streamlining administrative processes. Demonstrates proficiency in cash management and a collaborative team spirit, contributing to significant improvements in operational efficiency.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Campus Clerk/Receptionist

SISD
El Paso, TX
09.2014 - 06.2022

Answered phones and directed them to proper department. Attended to parents, students and other visitors. Directed them to the proper department. Answered emails and requests by teachers, administration and staff. Computer work as needed. Many other duties required in a school setting.

Substitute Teacher

SISD
El Paso, TX
01.2010 - 09.2014

Taught students according to teachers lesson plan. Taught grades preK through high school.

School Crossing Guard/ Monitor

SISD
El Paso, TX
09.2009 - 01.2010

Crossed students and parents on a busy intersection. Monitored students behavior during lunch time periods.

Examiner

Portamedic
El Paso, TX
01.1995 - 08.2004

Performed examinations on applicants purchasing insurance.

Medical Assistant

Family Medicine and Associates
El Paso, TX
01.1993 - 12.1996

Managed patient charts in accordance with doctors request. Administered injections and medication as needed. Many other duties required in a medical setting.

Customer Service Cashier

Michaels Arts and Crafts
El Paso, TX
05.1991 - 05.1993

Maintained a clean and organized register section. Cashier and return duties as needed. Opening and closing duties. Worked on various displays.

Education

90 Hours - Education

EPCC
El Paso, TX

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Administrative support
  • Mail handling
  • Scanning and copying
  • Verbal and writing communication
  • Multitasking Abilities
  • Customer communication
  • Problem-solving
  • Flexible and adaptable
  • Organizational skills
  • Customer service
  • Teamwork and collaboration
  • Professional and mature
  • Written communication

Certification

Registered Medical Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Campus Clerk/Receptionist

SISD
09.2014 - 06.2022

Substitute Teacher

SISD
01.2010 - 09.2014

School Crossing Guard/ Monitor

SISD
09.2009 - 01.2010

Examiner

Portamedic
01.1995 - 08.2004

Medical Assistant

Family Medicine and Associates
01.1993 - 12.1996

Customer Service Cashier

Michaels Arts and Crafts
05.1991 - 05.1993

90 Hours - Education

EPCC
Monica Saldana