Monica Silcox

Counting The Blessings

02.2009 - Current

Managed day to day business operations
Provided exceptional customer service which can be proven through the thousands of 5 star reviews at countingtheblessings.com
Managed budgets and worked efficiently to keep cost down while increasing profit margins and productivity
Monitored market conditions to set accurate product pricing
Studied market trends to provide customers with desired products increasing sales
Created custom work for customers listening to their needs and producing a product that meets their satisfaction
Provided exceptional quality custom and made to order products with thousands of 5 star reviews
Introduced new methods, practices and systems to reduce turnaround time and produce more products
Handled business sales, transactions and expenses
Searched for and evaluated suppliers that provide high quality supplies for a fair price to increase profit margins without sacrificing quality of finished products
Handled all shipping and logistics
Managed stock and inventory levels
Ability to multi-task, handling a variety of job duties on a daily basis going above and beyond to get the job done and preserve the brand name
Evaluated suppliers to maintain cost controls and improve operations.
Conducted target market research to discover customer needs and analyze competitor trends.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.