Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Monica Spradley

St Louis,MO

Summary

Competent Phlebotomy Technician with 5 years of experience working in high-volume, fast-paced settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
07.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Phlebotomist

CSL Plasma
07.2022 - 06.2024
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and donors.
  • Addressed questions and concerns to educate donors on their donation procedure.
  • Monitored donors for reactions and verified sample quality.

Receptionist

CSL Plasma
09.2023 - 06.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Took vitals signs for donors
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Med Aid

Woodlands Of Arnold
12.2021 - 10.2023
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Made rounds of 22 residents at every beginning shift and at least every hour.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Administered medications and injections as directed by healthcare professionals.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.

Education

High School Diploma -

Oakville High School, Louis
06.2019

Skills

  • Time Management
  • Sanitation and Sterilization
  • Adapt to Diverse Groups
  • Multitasking Strengths
  • Verbal Communication

Certification

  • PT - Phlebotomy Technician 2020
  • Certified LIMA - 2021

Timeline

Phlebotomist

Quest Diagnostics
07.2024 - Current

Receptionist

CSL Plasma
09.2023 - 06.2024

Phlebotomist

CSL Plasma
07.2022 - 06.2024

Med Aid

Woodlands Of Arnold
12.2021 - 10.2023

High School Diploma -

Oakville High School, Louis

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Monica Spradley