Monica Trujillo
Phoenix
Summary
Dynamic and detail-oriented Pizza Cook with experience at Pizza Hut, excelling in food preparation and customer service. Proven ability to enhance team efficiency and training programs, ensuring high standards of food safety and sanitation. Recognized for maintaining order accuracy and fostering a collaborative kitchen environment.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Pizza Cook
Pizza Hut
13624 N 35th Ave Phoenix, AZ 85029 United States
02.2024 - Current
- Prepared pizza dough and toppings according to standardized recipes and procedures.
- Operated kitchen equipment, including ovens and slicers, ensuring safety and efficiency.
- Maintained cleanliness of workstations and adhered to food safety regulations.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Assisted in training new staff on cooking techniques and operational procedures.
- Monitored inventory levels for ingredients, reporting shortages to management promptly.
- Provided customer service by addressing inquiries and resolving issues efficiently.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Accurately processed orders using point-of-sale system, ensuring prompt service.
- Assisted in training new servers on menu knowledge and service protocols.
- Managed cash handling and balanced cash register at end of shifts.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Developed and delivered training programs for new team members, enhancing onboarding experience.
Education
Certificate - Medical Assistant
Arizona College
4425 W Olive Ave Unit 300 Glendale, AZ 85302 Unite11-2026
Skills
- Cleaning and sanitation
- Safe food handling
- Food preparation
- Food presentation
- Portion control
- Weights and measurements
- Customer service
- Order taking and processing
- Attention to detail
- Phone etiquette
- Teamwork and collaboration
- Cleaning and sanitizing
- Food safety
- Kitchen management
- Cross-training
- Order accuracy
Timeline
Pizza Cook
Pizza Hut
02.2024 - Current
Certificate - Medical Assistant
Arizona College