Monica Valdez
Austin
Summary
Dynamic professional with extensive experience at Blue Moon Estate Sales, excelling in customer service and inventory management. Proven ability to streamline operations and enhance team performance. Skilled in data management and HIPAA compliance, ensuring accuracy and confidentiality. Recognized for training staff and resolving customer inquiries effectively, contributing to successful sale events.
Overview
6
6
years of professional experience
Work History
Manager
Blue Moon Estate Sales
Austin
10.2024 - Current
- Managed estate sales from planning to execution for various clients.
- Coordinated with team members to set up and organize sale events.
- Oversaw inventory management and pricing of items for sale.
- Trained and mentored new staff on sales processes and customer service.
- Resolved customer inquiries and issues during estate sales events promptly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Business Clerk
Compass Rose Destiny
Manor
06.2022 - 10.2024
- Processed and maintained financial documents for accurate record-keeping.
- Assisted in managing inventory and tracking supplies for efficient operations.
- Prepared reports on office activities for management review and decision-making.
- Collaborated with team members to streamline administrative workflows effectively.
- Developed filing systems to organize important documents and improve accessibility.
- Monitored office supplies and placed orders to ensure uninterrupted services.
- Managed office supplies inventory by ordering stationery and equipment when needed.
- Created spreadsheets to track project progress and deadlines.
- Provided administrative support to management team, including typing and filing documents.
Head MA
William Moran, MD
Austin
02.2020 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted physicians with patient examinations and documented medical histories.
- Managed patient scheduling and coordinated appointments efficiently.
- Collected and processed lab specimens for diagnostic testing.
- Administered medications and provided instructions to patients on usage.
- Maintained accurate patient records in electronic health systems.
- Supported front desk operations by handling phone inquiries and check-ins.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Receptionist
KIPP Texas School
09.2022 - 06.2022
- Greeted and assisted students, parents, and visitors daily.
- Managed incoming calls and routed them to appropriate staff.
- Scheduled appointments and maintained calendar for administrative staff.
- Coordinated communication between faculty, students, and families efficiently.
- Maintained organized filing system for student records and documents.
- Assisted with event planning and logistics for school activities.
- Provided support to the front office team during busy periods.
- Ensured smooth operation of office equipment and supplies management.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Associates in Applied Science - Medical Assisting
Allied Health Careers
Austin, TX01.2010
Diploma -
Lyndon Baines Johnson H.S.
Austin, TX01.2008
Skills
- Customer service
- Data management
- Attention to detail
- Time management
- Schedule preparation
- CPR certification
- Filing system development
- Document management
- Data entry
- Electronic health record management
- Vital signs measurement
- Medication administration
- HIPAA compliance
- Inventory management
- Sterile technique
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Blue Moon Estate Sales
10.2024 - Current
Receptionist
KIPP Texas School
09.2022 - 06.2022
Business Clerk
Compass Rose Destiny
06.2022 - 10.2024
Head MA
William Moran, MD
02.2020 - 09.2022
Associates in Applied Science - Medical Assisting
Allied Health Careers
Diploma -
Lyndon Baines Johnson H.S.