Monica Wade
Roseville,MI
Summary
Dedicated Medical Assistant with experience at Dr. Payton's Office, skilled in HIPAA compliance and patient-focused care. Proven ability to build trust through effective communication while assisting in minor surgeries and managing medical records. A reliable team player committed to facilitating seamless patient experiences and ensuring high-quality care.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Dr Paytons Office
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Courier
Self Employed Services
Roseville, MI
04.2025 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using Software.
Education
Associate Degree In Nursing - Medical Social Work
Baker College Mi
Clinton Township, MIAssociate Of Technology - Phlebotomy
Healing Hands School of Phlebotomy
Detroit, MI05.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
Timeline
Medical Courier
Self Employed Services
04.2025 - Current
Medical Assistant
Dr Paytons Office
Associate Degree In Nursing - Medical Social Work
Baker College Mi
Associate Of Technology - Phlebotomy
Healing Hands School of Phlebotomy