Summary
Overview
Work History
Education
Skills
Organization And Community Service
Qualifications And Skills - Skills
Timeline
Generic

Monica Washington

Summary

Desire a position in the Computer Technology field, Programmer, Networking, or Science. Maintain a positive upbeat with strong relationship-building abilities for Student, Faulty and Staff assistance.

Overview

8
8
years of professional experience

Work History

Receptionist

Crain Kia Dealership
02.2023
  • Answering the phone, responding to emails, and routing incoming calls
  • Following up with customers regarding service or sales
  • Directing customers to the correct department and introducing them to a salesperson
  • Greeting potential customers and determining the nature of their visit
  • Providing customer service to showroom customers and phone callers
  • Lobby assistance such as (food, beverage, coffee, etc.)

Student Intern

Shorter College
05.2022 - 07.2022
  • Teacher Assistance
  • Set up in-person meetings and virtual meetings
  • Training students with assignments
  • Technical Support for students in the online learning platform.

Retail Sales Associate

Dollar General Store
09.2017 - 11.2019
  • Customer service, handling customer issues and ensuring the customer needs were met
  • Floor Stocking
  • Assisted multiple store locations as needed
  • Inventory control and signage management.

Warehouse Worker

Southern Glazer's Wine and Spirit
10.2014 - 07.2017
  • Order Picker on a conveyor belt line
  • Organizing freight to ensure customer availability
  • Operate or drive machinery, such as a standing forklift.

Education

Associate of Arts Computer Science Degree - General Studies and Computer Science

Shorter College
North Little Rock, Arkansas

Church at Rock Creek
North Little Rock, Arkansas

High School diploma -

Stuttgart High School
Stuttgart, Arkansas

Skills

  • Receptionist
  • Teacher Assistant
  • Data Entry
  • Technical Support

Organization And Community Service

St. Franchise house, Little Rock, Arkansas, 01/2009, 02/2010, Provides a helping hand for families, aiding the community in need of food and clothing.

Qualifications And Skills - Skills

  • Dependable
  • Responsible
  • Dedicated
  • Great communication skills
  • Persuade codes
  • Networking
  • Programming Concept
  • Keyboard 35 wpm
  • Windows Operating Systems
  • Warehouse experience (operating different machines, sanitation)
  • Self-Management Skills (hard worker, well organize, learn quickly, friendly)

Timeline

Receptionist

Crain Kia Dealership
02.2023

Student Intern

Shorter College
05.2022 - 07.2022

Retail Sales Associate

Dollar General Store
09.2017 - 11.2019

Warehouse Worker

Southern Glazer's Wine and Spirit
10.2014 - 07.2017

Associate of Arts Computer Science Degree - General Studies and Computer Science

Shorter College

Church at Rock Creek

High School diploma -

Stuttgart High School

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Monica Washington