Monica Wong
Altadena,CA
Summary
Organized Front of house operations with experience in managing administrative tasks including answering phones, greeting clients, and scheduling appointments. Strengths include strong communication skills, ability to multitask, and proficiency in office software such as Microsoft Office suite.
Overview
17
17
years of professional experience
Work History
Server
Cheesecake Factory Inc
Pasadena, CA
02.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food quality and modifications before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers and food runners
Secretary
FSP Designs
Monrovia
01.2015 - 02.2016
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Updated contact lists on a regular basis; created new contacts as needed.
2nd Assistant
Smashbox Cosmetics
Culver City
05.2008 - 07.2010
- Created a friendly atmosphere on set by greeting people warmly and making sure everyone had what they needed.
- Provided assistance to the First Assistant Director in managing day-to-day operations on set.
- Kept track of inventory levels throughout production stages to avoid running out of supplies mid-shoot.
- Facilitated communication between the director, producers, actors, writers, editors.
- Coordinated with various departments to ensure timely delivery of materials required for shooting scenes.
- Provided support to the First Assistant Director in scheduling and coordinating cast and crew.
Education
Some College (No Degree) -
Mount San Antonio College
Walnut, CASkills
- Detail-oriented (Type A personality)
- Adapt well under pressure
- Strong Communication skills
- Data entry
- Quick Problem solving
- Efficient record keeping
- 40 WPM
- Works with animals
Languages
Chinese (Cantonese)
Native/ Bilingual
Timeline
Server
Cheesecake Factory Inc
02.2023 - Current
Secretary
FSP Designs
01.2015 - 02.2016
2nd Assistant
Smashbox Cosmetics
05.2008 - 07.2010
Some College (No Degree) -
Mount San Antonio College