Monica Johnson
Clermont,FL
Summary
Organized server with experience in relaxed and busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Successful server with 5+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Server
Miller's Ale House
Orlando, FL
01.2021 - 08.2021
promptly serve guests, upsell beverage, food, and dessert sales, state recommendations. cash-handled, operated POS systems.
Server
Romano's Macaroni Grill
Orlando, FL
02.2020 - 11.2020
serve guests food and beverages, upsell drink and food specials, operate POS systems, cash-handled.
Server
Olive Garden
Orlando, FL
12.2017 - 01.2020
ensure guest quality service, pairing drinks with entree plates, recommend drink and food specials, cash-handled, operate POS systems.
Crew Member
Moe's Southwest Grill
Clermont, FL
03.2016 - 12.2016
check-out guests food orders, cash-handled, food-handled, make food order.
Sales Associate
Rue21
Clermont, FL
07.2015 - 02.2016
cash-handled, inventory, upsell fragrances, recommend special sales, ensure closing procedures, stock clothing and accessories.
Education
High School Diploma -
Lake Minneola High School
Minneola, FL 08.2013 - 05.2017
Skills
Point of sale operation
undefinedTimeline
Server
Miller's Ale House
01.2021 - 08.2021
Server
Romano's Macaroni Grill
02.2020 - 11.2020
Server
Olive Garden
12.2017 - 01.2020
Crew Member
Moe's Southwest Grill
03.2016 - 12.2016
Sales Associate
Rue21
07.2015 - 02.2016
High School Diploma -
Lake Minneola High School
08.2013 - 05.2017
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