Monicka Rodriguez
Elk Grove,CA
Summary
Dynamic professional with leadership experience at Starbucks, excelling in customer service and customer focused. Recognized for fostering a positive team environment and maintaining cleanliness standards. Proven ability in data entry and organizing tasks efficiently, contributing to enhanced office operations at TRiO SSS. Committed to delivering exceptional results with a positive attitude.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
Sacramento, CA
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Received partner of the quarter voted by my manager and my team.
Office Assistant
TRiO SSS
Modesto Junior College
08.2022 - 04.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
No Degree - Medical Assisting
Unitek College
Sacramento, CA01-2026
High School Diploma -
Grace M. Davis High School
Modesto, CA02-2022
Skills
- Leadership experience
- Cleanliness standards
- Customer service
- Data entry
- Positive attitude
- Organizing and categorizing
Languages
Spanish
Professional Working
Timeline
Barista Trainer
Starbucks
07.2023 - Current
Office Assistant
TRiO SSS
08.2022 - 04.2023
No Degree - Medical Assisting
Unitek College
High School Diploma -
Grace M. Davis High School