Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monika Mercado

Lawrence,MA

Summary


Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

MassHire
04.2023 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Office Assistant

GLCAC
06.2019 - 08.2019
  • Supported staff on special assignments and ad hoc projects.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Clerk

Lawrence City Hall
06.2018 - 08.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Boosted customer satisfaction with timely responses to inquiries and efficient problem resolution.

Education

Associate of Radiology -

NECC
Lawrence, MA
04-2027

High School Diploma -

Greater Lawrence Technical School
Andover, MA
06-2020

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Scheduling
  • Customer and client relations

Certification

  • Signal Success Job Skills - Training - 4/2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

MassHire
04.2023 - 02.2024

Office Assistant

GLCAC
06.2019 - 08.2019

Clerk

Lawrence City Hall
06.2018 - 08.2018

Associate of Radiology -

NECC

High School Diploma -

Greater Lawrence Technical School

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Monika Mercado