Monika Robinson
Houston ,TX
Summary
Dynamic professional with a strong background in customer service and inventory management. Skilled in training staff and visual merchandising, contributing to improved customer engagement and satisfaction. Eager to leverage these strengths to enhance operational efficiency.
Overview
1
1
year of professional experience
2007
2007
years of post-secondary education
Work History
Softlines Manager
Goodwill Industries Of Houston
Houston, Tx
2025.10 - Current
- Managed inventory levels for softlines merchandise to ensure product availability.
- Trained staff on proper handling and presentation of softlines products.
- Organized merchandise displays to enhance customer engagement and shopping experience.
- Maintained cleanliness and organization in softlines areas to promote a safe environment.
Cashier
Whataburger
Houston , Tx
2024.12 - 2025.12
- Processed customer orders accurately and efficiently at busy restaurant locations.
- Handled cash transactions and maintained a balanced cash register.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Katy High School
Katy, TXSkills
- Inventory management
- Staff training
- Visual merchandising
- Cash handling
- Customer service
- Time management
- Adaptability
Timeline
Softlines Manager
Goodwill Industries Of Houston
2025.10 - Current
Cashier
Whataburger
2024.12 - 2025.12
Katy High School