Monika Sowter
Tiki Beach
Port Chester,NY
2
years of professional experience
Adaptable and dependable professional with a background in bar service and venue growth. Brings strong multitasking, team player attitude, and attention to detail to every shift. Trusted to maintain quality service, accurate cash handling, and efficient operations.
Work History
Bartender
5 Months- Delivered attentive guest service, responding quickly to requests in fast-paced bar environment.
- Mixed tropical cocktails and beverage orders while maintaining consistent drink quality and presentation.
- Operated POS system to process orders, payments, and accurate cash handling.
- Checked identification and followed alcohol service policies to support responsible beverage sales.
- Restocked bar supplies, glassware, and garnishes to keep service stations ready.
- Maintained clean bar surfaces, equipment, and seating areas throughout shift.
- Communicated with kitchen and service staff to coordinate drink timing and order accuracy.
- Supported opening and closing duties, including setup, inventory organization, and cleanup.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Business Development Manager
1 Year 10 Months- Negotiated event packages, sponsorship terms, and booking agreements aligned with revenue goals.
- Developed corporate partnerships to expand private event bookings and repeat venue business.
- Managed sales pipeline for catering, promotions, and live music event opportunities.
- Coordinated outreach with local businesses, artists, and community groups to drive referrals.
- Developed and executed comprehensive branding strategy resulting in a true brand identity.
- Created all marketing materials such as flyers, posters, brochures, videos, and other content to promote venue and events resulting in increased foot traffic and sales performance.
- Managed all social media platforms and company website via curating and creating content for all channels resulting in
increased engagement and following. - Hired, led, and managed staff via effective training and scheduling to ensure optimal customer experience.
- Developed and maintained strong relationships with vendors, clients, and entertainment contacts resulting in successful partnerships and event execution.
- Forecasted inventory needs and budget based on sales, profit and loss analysis, and customer feedback.
Bartender/Server
1 Year 6 Months- Delivered attentive table and bar service while maintaining fast-paced guest satisfaction.
- Mixed cocktails, poured beverages, and followed standard recipes with consistency.
- Processed orders accurately through POS system and resolved payment issues.
- Coordinated food delivery with kitchen staff to maintain smooth service flow.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Helped management plan and serve the bar menu exceeding customer expectations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Bachelor of Arts - Fashion Buying And Merchandising
Skills
Customer service expertise
Hospitality service expertise
Cash register operation
Suggestive selling
Strong multitasking
Service management
POS system operation
Cocktail crafting
Team player attitude
Suggestive selling
Drink menu creation
Timeline
Bartender
Tiki Beach
05.2026 - CurrentRead More
Business Development Manager
Joey's Restaurant & Live Music Venue
06.2024 - 04.2026Read More
Bartender/Server
Joey's Sports Bar & Grill
06.2024 - 12.2025Read More
Marist University
Bachelor of Arts from Fashion Buying And Merchandising
Read More