Monika St. Clair
Chicago,IL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wolfgang Puck. Proven ability to create personalized beverages and enhance customer satisfaction. Skilled in time management and maintaining cleanliness, contributing to a welcoming environment and efficient operations.
Overview
7
7
years of professional experience
Work History
Cashier/Barista
Wolfgang Puck
01.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Sandwich Artist
True North Cafe
05.2022 - 12.2023
- Prepared and assembled sandwiches according to customer specifications and safety standards.
- Maintained cleanliness of workstations and equipment to ensure food safety compliance.
- Assisted in training new staff on sandwich preparation techniques and operational protocols.
- Collaborated with team members to streamline sandwich assembly processes, enhancing workflow efficiency.
Deli Clerk
Jewels Osco
10.2022 - 04.2023
- Provided exceptional customer service in deli section, ensuring satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of work area, adhering to food safety standards.
- Operated slicing equipment and scales accurately, preparing products for display and sale.
- Collaborated with team members to manage inventory levels, reducing waste through effective stock rotation.
Prep Cook
Walhburgers
05.2019 - 03.2021
- Prepared high-quality ingredients while maintaining strict food safety standards.
- Assisted in menu preparation, ensuring consistency and quality across all dishes.
- Collaborated with kitchen staff to streamline food prep processes and improve efficiency.
- Trained new employees on kitchen operations and safety protocols to enhance team performance.
Education
High School Diploma -
South Shore High School
Chicago, IL06-1998
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
Timeline
Deli Clerk
Jewels Osco
10.2022 - 04.2023
Sandwich Artist
True North Cafe
05.2022 - 12.2023
Cashier/Barista
Wolfgang Puck
01.2021 - Current
Prep Cook
Walhburgers
05.2019 - 03.2021
High School Diploma -
South Shore High School