Monika Tatum
Buffalo,NY
Summary
Dedicated CNA with experience at ECMC and Elderwood, skilled in vital signs monitoring and compassionate patient care. Enhanced patient satisfaction through attentive support and effective communication. Trained new staff on safety protocols, ensuring high standards of care. Committed to maintaining HIPAA compliance while fostering a collaborative team environment.
Overview
2027
2027
years of professional experience
Work History
CNA
ECMC
06.2021 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Documented patient information accurately in electronic health records systems.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Trained new staff on best practices for patient care and safety protocols.
CNA
Elderwood
Buffalo, NY
2020 - 06.2021
Health Support Aide
Elderwood
Buffalo, NY
08.2020 - 12.2020
- I assisted the aides with off hand care
- Organized and arranged bedding materials to create inviting and well-maintained sleeping environments.
- Coordinated meal tray delivery to support patient nutrition and satisfaction.
- Nurtured relationships with patients through direct engagement to promote trust and comprehension.
Dietary Server
Elderwood
Buffalo, NY
08.2019 - 08.2020
- Maintained cleanliness of dining areas, ensuring compliance with health regulations and enhancing atmosphere.
- Supported team members in training new staff on service protocols and dietary guidelines.
- Delivered nutritious meals to residents, ensuring dietary preferences and restrictions were met.
- Assisted in meal preparation and service, maintaining high standards of food safety and sanitation.
- Adapted quickly to changing dietary needs, providing personalized service to enhance resident experience.
Delta Tech
Delta Sonic
Buffalo, NY
11.2018 - 08.2020
- Executed meticulous car detailing processes, focusing on cleanliness and presentation for customer satisfaction.
- Utilized power washing techniques to remove dirt and grime from vehicles prior to washing process.
- Executed thorough drying of vehicles at exit to ensure customer satisfaction.
- Interacted with customers to ensure optimal service and satisfaction with product offerings.
- Executed cashier responsibilities, ensuring accurate transactions and exceptional customer service.
Education
High School Diploma -
Frederick Law Olmsted
Buffalo, NY06.2019
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Attention to detail
Feeding assistance
HIPAA compliance
Basic life support
End-of-life care
Compassionate communication
Clinical documentation
Problem-solving
Critical thinking
Team collaboration
Active listening
Flexibility and adaptability
Lifting and transferring
Bedside manner
Compassionate
Great customer service
Timeline
CNA
ECMC
06.2021 - Current
Health Support Aide
Elderwood
08.2020 - 12.2020
Dietary Server
Elderwood
08.2019 - 08.2020
Delta Tech
Delta Sonic
11.2018 - 08.2020
CNA
Elderwood
2020 - 06.2021
High School Diploma -
Frederick Law Olmsted