Monique Allen Abreu
Escondido,CA
Summary
Dedicated Lead Pharmacy Technician with 7 years of pharmacy experience, including 5 years in a leadership role. Expertise in medication management, inventory control, and regulatory compliance. Led daily operations, coordinated staff workflow, and trained team members to enhance service quality in fast-paced environments. Demonstrated ability to manage priorities, communicate effectively with healthcare professionals and patients, and maintain compliance with policies.
Overview
2027
2027
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Vista, California
05.2023 - Current
- Supervised pharmacy operations and ensured compliance with regulations.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Trained new pharmacy technicians on procedures and safety protocols.
- Managed inventory levels and coordinated restocking of medications.
- Communicated with healthcare providers regarding medication inquiries and clarifications.
- Processed insurance claims and handled patient billing inquiries effectively.
- Collaborated with team members to streamline workflow and improve efficiency.
Lead Pharmacy Technician
CVS Pharmacy
San Diego, California
2021 - 2023
- Supervised pharmacy operations and ensured compliance with regulations.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Managed inventory levels and coordinated restocking of medications.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Managed inventory records to ensure accurate stock levels., rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Trained new pharmacy technicians on procedures and safety protocols.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Communicated with healthcare providers regarding medication inquiries and clarifications.
- Processed insurance claims and handled patient billing inquiries effectively.
- Collaborated with team members to streamline workflow and improve efficiency.
- Maintained cleanliness and organization of the pharmacy workspace.
- Ordered pharmacy supplies to maintain adequate stock levels.
Pharmacy Technician
CVS Pharmacy
San Diego, California
10.2019 - 2021
- Assisted pharmacists in preparing medications and ensuring compliance.
- Processed prescriptions accurately for diverse customer needs.
- Operated pharmacy software for prescription management and customer records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Trained new staff on standard operating procedures and best practices.
- Managed inventory levels and restocked shelves efficiently.
- Restocked shelves with new supplies of medications.
- Maintained cleanliness and organization of pharmacy work areas consistently.
- Collaborated with peers to efficiently coordinate pharmacy operations., technicians and pharmacists to prioritize and complete orders.
- Arranged work areas to facilitate quick access to necessary tools and supplies. so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Education
Certificate of Pharmacy - Pharmacy
Escondido Adult School
Escondido, CA05-2019
Associate of Arts - Social And Behavioral Science
Palomar College
San Marcos, CA06-2015
High School Diploma -
La Costa Canyon
Carlsbad, CA06-2010
Skills
- Prescription processing
- Medication management
- Regulatory compliance
- Pharmacy software
- Inventory control
- Workflow optimization
- Staff training
- Customer service
- Problem resolution
- Detail orientation
- Organizational ability
- Time management
- Communication skills
- Conflict resolution
Timeline
Lead Pharmacy Technician
CVS Pharmacy
05.2023 - Current
Pharmacy Technician
CVS Pharmacy
10.2019 - 2021
Lead Pharmacy Technician
CVS Pharmacy
2021 - 2023
Certificate of Pharmacy - Pharmacy
Escondido Adult School
Associate of Arts - Social And Behavioral Science
Palomar College
High School Diploma -
La Costa Canyon