Summary
Overview
Work History
Skills
Timeline
Generic

Monique Bautista

Whittier,CA

Summary

Experienced sales professional at HomeGuard HomeWarranty with a strong focus on relationship building and implementing cross-selling strategies. Proven track record in managing sales pipelines and delivering impactful presentations. Prioritizes client satisfaction and retention to drive revenue growth through strategic account management and exceptional customer service.

Overview

10
10
years of professional experience

Work History

Account Manager

HomeGuard HomeWarranty
Los Angeles, CA
03.2021 - 03.2025
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.

Account Manager

Downtown Wholesales
Vernon, CA
02.2018 - 03.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Leveraged CRM tools to maintain accurate records of client interactions and transactions.

Account Manager

Property Id
Los Angeles, CA
04.2015 - 02.2018
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.

Skills

  • Sales expertise
  • Cross-selling strategies
  • Closing strategies
  • Sales presentations
  • Sales pipeline management
  • New account development
  • Territory management
  • Relationship building
  • Networking events
  • Closing techniques

Timeline

Account Manager

HomeGuard HomeWarranty
03.2021 - 03.2025

Account Manager

Downtown Wholesales
02.2018 - 03.2021

Account Manager

Property Id
04.2015 - 02.2018
Monique Bautista