Summary
Work History
Education
Skills
Accomplishments
Timeline
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Monique Betancourt

Las Vegas,NV

Summary

Dynamic and organized professional with proven expertise as a Receptionist at Las Vegas Auto Spot. Skilled in managing multi-line phone systems and enhancing customer relations, I efficiently scheduled appointments and processed transactions, contributing to a seamless operational flow. Recognized for maintaining a welcoming atmosphere and ensuring client satisfaction.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Work History

Receptionist

Las Vegas Auto Spot
Las Vegas, NV
09.2022 - 12.2022
  • Welcomed customers and provided information about services offered.
  • Managed incoming calls, directing inquiries to appropriate staff members.
  • Scheduled appointments efficiently, maximizing service availability for clients.
  • Maintained cleanliness and organization of reception area to enhance customer experience.
  • Assisted in processing payments and managing cash transactions accurately.
  • Processed insurance claims and paperwork accurately, supporting smooth operational flow.
  • Greeted and assisted clients, ensuring a welcoming atmosphere and addressing inquiries promptly.

Education

Business Administration

University of Nevada, Las Vegas
Las Vegas, NV

High School Diploma -

The Delta Academy
Las Vegas, NV
05.2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Office administration
  • File management
  • Multi-line telephone operation
  • Tech-Savvy

Accomplishments

University of Nevada Las Vegas Dean Honor Roll Fall 2025

Timeline

Receptionist

Las Vegas Auto Spot
09.2022 - 12.2022

Business Administration

University of Nevada, Las Vegas

High School Diploma -

The Delta Academy