Monique Clark-Larratt
Los Angeles,CA
Summary
I am an energetic and poised professional Flight
Attendant with a heart for people! Experienced with providing top-tier in-flight service, going above and beyond what is required, while maintaining safety standards, close attention to presentation and detail with effective communication and problem-solving skills to satisfy passenger needs and situations. Prompt and reliable, ensuring smooth operations and delivering a very positive flight experience for each individual.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Flight Attendant
American Airlines
02.2024 - Current
- Commonly work the Lead position serving First Class and giving them an upscale beverage and dining experience. Going above and beyond in meal and customer service, Making note of dietary restrictions and special requests. Serving quickly and accurately.
- Handled medical emergencies calmly and competently following established procedures while liaising with the cockpit with clear communication
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Facilitated excellent communication between flight deck and cabin crew prior to and during flights to ensure smooth operations.
- Offered personalized assistance to children, elderly and passengers with special needs..
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.
- Completed thorough post-flight reports documenting any irregularities or incidents that occurred during the flight.
Flight Attendant
SkyWest Airlines
08.2023 - 01.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Independent Distributor (Sales)
Enagic
12.2021 - Current
- Tasks include: Direct Sales of a Holistic Medical Device providing over 100+ uses of this portable machine, including clean and antioxidant rich drinking water and other products such as highest grade Turmeric supplements, Anespa mineral spa shower, using streak managing leads, CRM funnel, Enagic back office, 3-way closing calls, self- development trainings, Using straight line persuasion and other sales methods such as 'Feel, Felt, Found' attending Team trainings, demo's, presentations and events, social media content creation, assigning team members tasks, Calling leads, generating leads, Educating clients on water, machine installation and cleaning, walking them through buying process, providing excellent customer service to clients and team members indefinitely!
Actress/Stand In - SAG-AFTRA union Actor
01.2014 - Current
- Company Overview: Representation: Top Priority Group
- Working as an actress on TV sets, movies and commercials mostly as a Stand-In
- Stand-in for A-list Actors while they set up camera and lighting, reading lines, landing on marks, etc
- Notable accomplishments- Audi Super Bowl commercial Stand-in for Maisie Williams, CSI Cyber- 'Gina Vito', Malignant Stand In- Jean Louise Kelly
- Representation: Top Priority Group
Model
01.2013 - Current
- Working for Brands such as Candid Signature, Appearing on Walmart, Amazon, etc
- Choncordia Skateboards, Modeling for photography educational workshops, Promotional Modeling for Brands such as Deep Eddy Vodka, Bird Dog Whiskey, Beach Whiskey
Self Employed (Life Of Leisure)
Etsy
01.2013 - Current
- Tasks include cutting fabric, making cutting and seeing fabric for women leggings, buying fabric, answering customers questions, giving discounts, calculating stats, shipping and packing orders, making and printing labels
Manager
Diamond Production Agency
01.2016 - 01.2017
- Managing promotional models, assigning and selecting promotional models to different location, providing supplies & company 'swag', educating and briefing models on brand awareness, key points to sell alcohol represented, submitting photos to owners for approval
Receptionist
Urban Med
01.2015 - 01.2016
- Company Overview: Sports Rehabilitation Center
- Tasks include: Verifying insurance, answering phone calls, proving excellent customer service, Cleaning equipment, Restocking towels and supplies
- Sports Rehabilitation Center
Usher/Supervisor
L.A County Fair
01.2013 - 01.2015
- Company Overview: End of Summer Concert Series
- Ushering customers to their seats, managing VIP sections, enforcing rules, managing other ushers needs such as battery replacements on walks, providing ear plugs, solving attendee issues
- End of Summer Concert Series
Education
Liberal Arts -
Santa Monica College
Santa Monica, CA01.2015
Skills
- Microsoft Word
- Photoshop
- Excellent people skills
- Excellent customer service
- Sales skills
- Photography
- Attention to detail
- First aid
- Reliability and punctuality
- Food and beverage service
- Professional appearance
- Time management
- Strong work ethic
Certification
CPR, AED, Self Defense Certified Via American Airlines
Languages
French
Limited Working
Spanish
Limited Working
Interests
- Engaging in food photography and sharing culinary creations on social media
- Wine Tasting
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- Baking
- Gym Workouts
- Yoga
- Mindfulness Practices
- Running
Timeline
Flight Attendant
American Airlines
02.2024 - Current
Flight Attendant
SkyWest Airlines
08.2023 - 01.2024
Independent Distributor (Sales)
Enagic
12.2021 - Current
Manager
Diamond Production Agency
01.2016 - 01.2017
Receptionist
Urban Med
01.2015 - 01.2016
Actress/Stand In - SAG-AFTRA union Actor
01.2014 - Current
Model
01.2013 - Current
Self Employed (Life Of Leisure)
Etsy
01.2013 - Current
Usher/Supervisor
L.A County Fair
01.2013 - 01.2015
Liberal Arts -
Santa Monica College
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