Monique Dreux

• Collaborated closely with marketing teams to develop targeted promotional materials for reseller channels, driving growth in partner sales.
• Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
• Resolve customer disputes courteously to enhance customer satisfaction.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Prioritized helping customers over completing other routine tasks in store.
• Performed cash, card, and check transactions to complete customer purchases.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.

Unexpected and debilitating accident resulted in emergency surgery, followed by several month of physical therapy and inability to work.

It was determined that an additional procedure was required to readjust the steel plate and pins that were

nerve pain and damage.

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with team members to execute seamless catering events for clients.
• Coordinated closely with other staff members during events for smooth service delivery.
• Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
• Contributed to positive work environment by offering support and assistance to colleagues during peak times.
• Played key role in sustaining high levels of cleanliness, passing all health inspections with commendable remarks.