Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monique Eddy

Columbia,SC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager

Marble Slab Creamery
03.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Bar Waitress

The Publick House
08.2021 - 09.2023
  • Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
  • Performed opening and closing duties within bar area according to schedule.
  • Took drink and food orders, detailed new menu items and specials and recommended add-ons.
  • Cleared plates and utensils, cleaned table and chairs and prepared new place settings.
  • Checked identification of customers ordering cocktails to confirm patrons met age requirements to order alcoholic beverages.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.

Waitress

Liberty Tap Room & Grill
10.2020 - 08.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Certified Nursing Assistant

Integral Care Provider, Essential Home Health
05.2007 - 08.2014
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

CPT - Phlebotomy

Midlands Technical College
West Columbia, SC
09.2023

High School Diploma -

Wichita County Junior-Senior High School
Leoti, KS
05.1995

Skills

  • Staff Management
  • Patron Satisfaction
  • Social Perceptiveness
  • Accurate Cash Handling
  • Mobility Assistance Needs Understanding
  • Medications Familiarity
  • Supporting Personal Needs

Certification

  • PT - Phlebotomy Technician

Timeline

Assistant Manager

Marble Slab Creamery
03.2023 - Current

Bar Waitress

The Publick House
08.2021 - 09.2023

Waitress

Liberty Tap Room & Grill
10.2020 - 08.2021

Certified Nursing Assistant

Integral Care Provider, Essential Home Health
05.2007 - 08.2014

CPT - Phlebotomy

Midlands Technical College

High School Diploma -

Wichita County Junior-Senior High School

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Monique Eddy