Monique Hawkins
Staten Island,NY
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Productive Phlebotomist offering 15 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.
Overview
17
17
years of professional experience
Work History
Patient Care Assistant
NYU Health + Hospitals / Bellevue
New York, NY
04.2024 - Current
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Administered prescribed medications under the direction of a registered nurse or physician.
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Collected specimens for laboratory tests upon request of medical staff.
- Maintained accurate records of patient care services provided.
- Responded quickly to emergency situations following established protocols.
- Kept instruments and equipment clean and sanitized.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Recorded patient conditions and vital signs before and after medical operations.
Phlebotomist
Bio Reference Laboratory
, NY
04.2019 - 10.2022
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Phlebotomist
Nature’s Home Care
Staten Island, NY
02.2014 - 01.2019
- Interacted with patients to gather and record data prior to blood draws.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Collected blood samples from 40 individuals per day, maintaining consistent patient flow.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Properly stored and transported specimens to prevent loss and delays.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Used aseptic techniques to maintain specimen integrity.
Medical Assistant/Phlebotomist
Staten Island Physician Practice
Staten Island, NY
10.2007 - 08.2011
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
- Created and maintained sterile operating fields to minimize infection risks.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
- Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
- Assisted surgeons in variety of minor and major surgical procedures.
- Obeyed established surgical techniques and procedures during operations.
- Managed and maintained surgical suites by sterilizing and organizing equipment.
Education
Medical Assistant Certification, EKG, Medical Billing & Coding - Medical Assisting
Willsey Institute
Staten Island, NY05.2006
High School Diploma -
John Bown High School
Queens, NY06.1997
Skills
- Proper storage procedures
- Sanitation and sterilization
- Biohazard waste disposal
- Medical records maintenance
- Tracking specimens
- Stress management
- Quality control
- Decision-making
- Good work ethic
Timeline
Patient Care Assistant
NYU Health + Hospitals / Bellevue
04.2024 - Current
Phlebotomist
Bio Reference Laboratory
04.2019 - 10.2022
Phlebotomist
Nature’s Home Care
02.2014 - 01.2019
Medical Assistant/Phlebotomist
Staten Island Physician Practice
10.2007 - 08.2011
Medical Assistant Certification, EKG, Medical Billing & Coding - Medical Assisting
Willsey Institute
High School Diploma -
John Bown High School
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