Monique Jones
Apopka,FL
Summary
Experienced Pharmacy Manager with background in overseeing day-to-day pharmacy operations, fostering strong relationships with customers and medical professionals, and ensuring regulatory compliance. Excel at team leadership, customer service, and problem-solving to deliver exceptional patient care and pharmacy operations.
Overview
14
14
years of professional experience
Work History
Pharmacy Manager
Publix Pharmacy
Orlando, FL
02.2012 - Current
- Compile weekly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Evaluate performance of pharmacy staff members regularly through feedback sessions.
- Work closely with store manager to maintain day-to-day operations.
- Train pharmacy interns and newly hired technicians.
- Manage daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Monitor prescription accuracy and compliance with laws and regulations.
- Advise patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Provide immunizations to patients in accordance with established protocols and standards.
- Planned and implemented a delivery service program to better serve Seniors in the community.
Pharmacist
Walgreen's Pharmacy
Orlando, FL
08.2010 - 01.2012
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
Education
Doctor of Pharmacy -
Florida Agricultural And Mechanical University
Tallahassee, FL05-2010
Skills
- Operations Management
- Workflow Optimization
- Training and Mentoring
- Wellness Services
- Drug Inventory Management
- Direct Patient Care
- District Trainer for newly hired Pharmacists
Timeline
Pharmacy Manager
Publix Pharmacy
02.2012 - Current
Pharmacist
Walgreen's Pharmacy
08.2010 - 01.2012
Doctor of Pharmacy -
Florida Agricultural And Mechanical University