Monique Lake
Payroll And Benefits Professional
GLENDALE,AZ
Summary
Accomplished Human Resources professional proactive in meeting company issues head-on with a creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, payroll, compensation structuring and recruitment.
Overview
14
14
years of professional experience
Work History
Human Resources Director
Precision Science
Phoenix, AZ
04.2015 - 07.2022
- Successfully negotiated a 5% renewal for medical/dental plan years 2022 & 2023.
- Administration of Cigna level-funded medical plan resulting in surplus claims funding 5 out of 7 years.
- Project management such as annual open enrollment initiative and implementation of Employee Navigator.
- Created and implemented forward-thinking initiatives to improve employee participation in preventative care programs.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Ensure data in HRIS is always accurate; reconcile 3rd party vendor data with HRIS.
- Answer employee benefits questions, solve issues and escalations.
- Manage carrier relationship, plan design, and renewal negotiations.
- COBRA and Leave of Absence administration.
- Ensure compliance with ERISA, ACA, HIPAA.
- Conduct audits to ensure employee benefit elections in Employee Navigator were imported correctly to carrier systems.
- Experience implementing new payroll systems including Paylocity, ADP and Paychex.
- Process payroll and manage payroll and timekeeping data.
- Reconcile and conduct audits to verify accuracy of data including payroll and taxes, benefits, worker’s compensation billing.
- Calculate payroll accrual.
- Enter or approve employee tax changes, direct deposits, bonuses or adjustments.
- Configure, support, optimize and test modules in the HRIS
- Troubleshoot and resolve issues with HRIS
- Conduct annual review of job descriptions and determine appropriate pay ranges.
- Research market pricing to ensure base pay is in alignment with corporate comp philosophy.
- Create and manage variable pay plans including spot bonus and annual bonus.
- Manage vendors for various HR programs, incentives and benefits
- Write, implement and manage time off programs including vacation, sick, short term and long term disability, FMLA, and parental leave
- Collect, analyze and report data insights to the leadership team to improve company culture, employee engagement and performance, and to drive strategy
- Partner with leadership across all departments to implement programs and manage employee relations
- Maintain state and federal compliance with labor laws
- Recruiting, onboarding, and developing formal training programs
- Write and implement policies, employee handbook, OSHA recordkeeping
- Serve as backup for finance department including AP, AR, GL reconciliation, creating financial reports
Office Manager
Interstate Material Supply
Phoenix, AZ
10.2014 - 04.2015
- Payroll, benefits, employee relations
- Inventory management
- Accounts payable, accounts receivable, GL reconciliation
- Financial reporting
Office Assistant
Arizona Energy Products
Phoenix, AZ
03.2011 - 08.2012
- Payroll, benefits, employee relations
- Accounts payable, accounts receivable, GL reconciliation
- Financial reporting
Office Manager
Global Wide Capital
Phoenix, AZ
06.2004 - 04.2009
- Calculate commission and process payroll for 500+ loan officers
- Multi-company transactions for Global Wide Capital and Laguna Homes
- AP, AR, GL reconciliation, financial reporting
- Process mortgage loans
Education
M.Ed - Human Relations
Northern Arizona University
B.S - Psychology
Arizona State University
Skills
Communication
Flexible; adapts to change well
Ability to prioritize and manage multiple projectsOrganized and detail orientedStrong interpersonal skillsAbility to maintain confidentialitySkilled in Microsoft Office Suite, G-Suite, Employee Navigator and various HRIS software
Personal Sabbatical
August 2022 - Present
Focused on improving skills
- Google data analytics course
- Prepared for CPP exam
- Refresher Notary Public course
Timeline
Human Resources Director
Precision Science
04.2015 - 07.2022
Office Manager
Interstate Material Supply
10.2014 - 04.2015
Office Assistant
Arizona Energy Products
03.2011 - 08.2012
Office Manager
Global Wide Capital
06.2004 - 04.2009
M.Ed - Human Relations
Northern Arizona University
B.S - Psychology
Arizona State University