Monique Ndikum
Beltsville,Maryland
Summary
A competent and compassionate Certified Nursing Assistant with over five years of experience caring for patients both in a health facility and private homes. With a heighten degree of empathy (for the Elderly, Individuals with Disability and Adults with Mental health challenges ), adherence to safety protocols, hygiene, dignity, medication administration, monitoring vitals, observing and reporting changes paramount to care.
Overview
6
6
years of professional experience
Work History
Registered Medical Assistant
Suuna Chi Healthcare Services
Laurel, MD
10.2019 - Current
- Overseeing the daily administrative functions of the office:
- Central point of contact
- Ordering and managing office supplies
- Insurance verification
- Scheduling New Patients and Follow-up appointments
- Handling co-pays/petty cash
- Medical Records management
- Maintain strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Oriented and trained new staff on proper procedures and policies.
Certified Nursing Assistant
Timely Performance Care
MD
07.2020 - 02.2025
- ADLS (Bathing, toileting and dressing)
- Mobility Support
- Medication Monitoring
- Safe environment to prevent falls.
- Monitored Vital signs.
- Accompanied patient to follow-up doctors’ appointments.
- Assisted with exercise routines/ range of motion and walks.
Certified Nursing Assistant
Social Services Group
Laurel, MD
01.2023 - 03.2024
- Assisted patients with daily activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported mobility by assisting patients with ambulation and transfers.
- Medications administration
- Follow person-centered care plan
- Monitor Vital signs
- Documentation (EHR) &
- Medication Administration Record
- Maintain effective safety protocol
- Meal preparation
- Changed, clean and restore colostomy bag
Community Support Worker
Bringing Hope Community Services
Baltimore, MD
03.2021 - 05.2023
- Conducted Home Visits
- Checked compliance with medication therapy or signs of relapse.
- Helped Patient access Community resources (food, housing, transportation, job training, education, furniture etc.)
- Reported concerns to multi-disciplinary team and intervention accordingly.
- Documentation of stated issues
- Provided individualized support to clients, enhancing their daily living skills and independence.
- Facilitated workshops on life skills and wellness and community engagement
- Collaborated with multidisciplinary teams to develop personalized care plans, ensuring comprehensive service delivery.
Education
No Degree - Certified Nursing Assistant
Dama's Academy
Laurel, MD06-2021
No Degree - Registered Medical Assistant
Brightwood College
Beltsville, MD11-2016
Bachelor of Arts - Humanities
Greenwich University
London-England07-1989
Skills
- Interpersonal skills
- Monitor Vital signs
- Physical Stamina
- Documentation- EHR’s
- Maintain safety protocols
- Effective Communication
- Empathetic
- Culturally Sensitive
- Monitor patients responses
- Collaboration with healthcare team
- Medication Administration
- Assist with ADL's
Timeline
Certified Nursing Assistant
Social Services Group
01.2023 - 03.2024
Community Support Worker
Bringing Hope Community Services
03.2021 - 05.2023
Certified Nursing Assistant
Timely Performance Care
07.2020 - 02.2025
Registered Medical Assistant
Suuna Chi Healthcare Services
10.2019 - Current
No Degree - Certified Nursing Assistant
Dama's Academy
No Degree - Registered Medical Assistant
Brightwood College
Bachelor of Arts - Humanities
Greenwich University