MONIQUE NFON
HOUSTON,TX
Summary
Excellent in oral and written English communication and speaking/writing and reading French (Native) I am very passionate about providing outstanding customer service and dedicated to ensuring accurate solutions for clients and organizations. Dedicated and detail-oriented cashier with over 3 years of experience in retail environments. Proven ability to deliver exceptional customer service, manage transactions efficiently, and contribute to team success. Seeking to leverage skills and experience in a cashier position at HEB.
Overview
4
4
years of professional experience
Work History
STORE ASSOCIATE
KOHL'S
10.2023 - 05.2024
- Assisted daily customers with check out, answering outstanding questions.
- Collaborated with other cashiers, aiding other teammates during busy times.
- Managed inventory and directed support staff to assist customers who asked for specific grocery items.
- Deliver prompt service while making sure the customer is alright.
- Stocked merchandise and maintained visual standards throughout the store.
- Collaborated with team members to achieve sales targets and improve store performance.
- Participating in active training of Azure Active Directory to perform administrative duties for end users on an upcoming date.
CASHIER
Food town
05.2020 - 06.2021
- Processed customer transactions accurately and efficiently, handling cash, credit, and digital payments.
- Provided excellent customer service by assisting customers with inquiries and resolving issues.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience.
- Processed an average of [number] transactions daily, ensuring accuracy in cash handling and minimizing discrepancies.
- Delivered exceptional customer service by greeting customers warmly, addressing inquiries, and providing product recommendations.
- Handled customer complaints with professionalism, resulting in increased customer satisfaction and repeat business.
- Assisted in training new cashiers, sharing best practices for efficient transaction processing and customer interaction.
- Collaborated with team members to maintain a clean and organized checkout area, contributing to a welcoming shopping environment.
- Implemented promotional displays at the register to increase sales of featured items, boosting store revenue by [percentage or dollar amount].
- Participated in regular inventory counts and audits, ensuring compliance with store policies and procedures.
Education
Associate - Computer Science
Lone Star College
High School Diploma - undefined
Skills
Customer Service
Problem-solving
Client Communication
Accountable
Detail oriented
Warm and welcoming
DETAILS
- HOUSTON, TX, United States
- 281-790-7750
- Mamoumou07@yahoo.com
Timeline
STORE ASSOCIATE
KOHL'S
10.2023 - 05.2024
CASHIER
Food town
05.2020 - 06.2021
Associate - Computer Science
Lone Star College