MONIQUE PRICE
Senior Business Analyst
Virginia Beach,VA
Summary
Highly analytical Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements. Expertise in Agile methodologies, business requirements gathering, and data-driven decision-making. Leveraging a strong 20-year background in the U.S. Navy, where I gained extensive experience as a System Administrator, Database Administrator, and Server Infrastructure Architect, I bring a unique combination of technical proficiency and business acumen. Proven track record of working with Confluence, JIRA, SQL, Python, and Oracle Databases to facilitate cross-functional collaboration and deliver high-impact solutions.
Overview
22
22
years of professional experience
Work History
System Administrator
United States Navy
06.2003 - 06.2023
- Managed and maintained highly secure server environments, ensuring 99.99% uptime for critical military systems.
- Administered Oracle Databases and optimized performance for mission-critical operations.
- Implemented server infrastructure to support the Navy's global network operations, including installation, configuration, and troubleshooting.
- Performed backups, data recovery, and disaster recovery planning to ensure continuity of operations.
- Led database administration tasks such as performance tuning, capacity planning, and data migration, ensuring database health and integrity.
- Developed and maintained internal scripts using Python to automate system monitoring, data processing, and server tasks.
- Successfully built and maintained multiple servers and database systems that supported thousands of users globally.
- Reduced system downtime by 30% through proactive monitoring and the implementation of more efficient troubleshooting processes.
- Developed and implemented a custom database migration tool that saved the Navy over $1M in outsourcing costs.
Volunteer Coordinator
United States Navy
06.2003 - 06.2023
- Selected, trained, and mentored over one hundred volunteers.
- Maintained positive working relationship with fellow staff and management.
Business Analyst
Stack IT Business Solutions
11.2019 - Current
- Lead and facilitated business requirement gathering sessions with stakeholders, ensuring alignment with business objectives gaining stakeholders confidence.
- Conducted in-depth analysis of business needs and processes, recommending innovative solutions and improvements.
- Utilized JIRA and Confluence to manage project requirements, track progress, and enhance team collaboration in Agile Scrum environments.
- Analyzed data using SQL to generate insights, create reports, and monitor business performance metrics.
- Developed and maintain JSON data files for seamless data transfer between internal systems and third-party applications.
- Conducted user acceptance testing (UAT) to ensure business requirements are met and solutions meet quality standards.
- Collaborate closely with developers and business users to ensure timely delivery of business solutions.
- Oversee the implementation of system changes and optimizations to improve operational efficiency.
- Successfully managed multiple projects from requirements gathering to implementation, ensuring they were delivered on time and within scope.
- Spearheaded end-to-end reengineering of core business applications, optimizing BI reporting workflows and enhancing data accessibility, which accelerated sales insights delivery by 45% and directly contributed to improved revenue performance.
- Optimized data reporting processes using SQL, which led to more accurate and actionable insights.
Human Services Intern
Young Women’s Christian Association
Norfolk, VA
01.2022 - 05.2022
- Conducted assessments of family strengths, needs and barriers.
- Discussed rights and responsibilities associated with public aid with applicants.
- I interviewed applicants to verify information eligibility for public aid.
- Supported applicants in completing documents with accuracy for human service programs.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Educated patients on various resources, services and programs to maximize care.
- Aided social workers with building, coordinating and leading programs delivering high-quality domestic violence support.
- Located housing and other support services for displaced individuals working through mental health issues.
Education
Human Services - Psychology
Saint Leo University
Saint Leo, Florida05.2022
YWCA Advanced Training -
Young Women’s Christian Association
01.2022
Liberal Arts -
Vincennes University
Vincennes, Indiana12.2016
Skills
- Document management
- Program coordination
- Problem resolution
- Conflict resolution
- Troubleshooting
- Computer skills
- Data Management
- Word
- Excel Advanced
- Power Point
- System Administrator/Database Administrator
- JIRA
- Confluence
- Power BI
- Scrum Master
- Python
- JSON
- MYSQL
- ORACLE DB
- Agile Scrum
- Waterfall Methodologies
- Planning
- Teambuilding
- Leadership
- People skills
- Active listening
- PPE use
- Crisis Intervention
- Professionalism
- Customer service skills
- Sexual Assault Victim and Response point of contact
- Business analysis
- User acceptance testing
- Process improvement
- Deliverables management
- Scrum Methodologies
- Team facilitation
- Sprint planning
Languages
English
Timeline
Human Services Intern
Young Women’s Christian Association
01.2022 - 05.2022
Business Analyst
Stack IT Business Solutions
11.2019 - Current
System Administrator
United States Navy
06.2003 - 06.2023
Volunteer Coordinator
United States Navy
06.2003 - 06.2023
Human Services - Psychology
Saint Leo University
YWCA Advanced Training -
Young Women’s Christian Association
Liberal Arts -
Vincennes University
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