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Customer service oriented professional with retail experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality. Willing to learn new skills and take on new challenges. Fosters effective communication to support company vision and mission. Type 60 WPM. 5 years' experience with Microsoft Excel Dean's List Awarded First and Second Quarter. Certificate of Completion for ICD-10-CM Training. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking and knowledgeable [Job Title] well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.

Customer service oriented professional with call center and leadership experience, capable of providing timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.

Perceptive, hard-working, detail-oriented professional with a strong ability to establish and nurture effective relationships with supervisors and peers. Committed to achieving goals and maximizing productivity through collaboration and teamwork. Adheres to policies, procedures, and guidelines to consistently deliver high-quality work. Demonstrates a strong commitment to maintaining patient privacy and confidentiality.

Monique Robinson

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Remote Customer Service Specialist

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Certificate - Health Information Systems

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Remote Customer Service Specialist

Healthcare & Administrative Experience

Certificate - Health Information Systems

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