Monique Sanchez
Avondale,AZ
Summary
Proven multitasker and organizer, I excelled at Pitchfork Partners LLC by enhancing visitor experiences and streamlining database management. Leveraging strong telephone skills and a positive demeanor, I boosted customer satisfaction across roles. My adeptness in data entry and commitment to professionalism significantly contributed to operational efficiencies, showcasing a blend of hard and soft skills vital for dynamic work environments.
Overview
9
9
years of professional experience
Work History
Receptionist
Pitchfork Partners LLC
09.2020 - Current
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
Crew Member
Planet Fitness
09.2018 - 08.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collected monthly payments.
- Performed cleaning and stocking to high standards and provided excellent customer satisfaction.
Unit Assistant
Banner Estrella Medical Center
04.2018 - 08.2018
- Ensured proper handling of confidential information through diligent adherence to HIPAA regulations while managing medical records.
- Provided compassionate support to patients experiencing distress or anxiety related to their medical conditions or treatments.
- Supported nursing staff during emergencies by quickly responding to calls for assistance and performing required tasks.
Packer
Macys Warehouse
10.2017 - 01.2018
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Sealed containers and packages with glue, tape or other materials.
Customer Service Representative
Party City
10.2015 - 07.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ05-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Greeting and seating clients
- Data inputting
- Typing speed
- Multitasking and prioritization
- Positive and professional
Timeline
Receptionist
Pitchfork Partners LLC
09.2020 - Current
Crew Member
Planet Fitness
09.2018 - 08.2020
Unit Assistant
Banner Estrella Medical Center
04.2018 - 08.2018
Packer
Macys Warehouse
10.2017 - 01.2018
Customer Service Representative
Party City
10.2015 - 07.2017
High School Diploma -
Copper Canyon High School
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