Monique Smith

Responded to customer requests for products, services, and company information.

Having emotional intelligence: Making sure my i’m always in a position of comforting my customer emotions regarding the purpose of the call.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.