Monique Tobois
Summary
Resourceful professional with a strong commitment to delivering effective solutions in demanding environments. Proven ability to meet organizational needs through consistent practices and adaptability. Skilled in managing pressure and embracing challenges to enhance brand reputation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teacher Assistant and Bus Driver
The Goddard School
12.2025 - Current
- Assisted lead teacher in daily classroom activities and lesson preparation.
- Supported individual students with learning challenges and personal development.
- Organized classroom materials and resources for engaging educational experiences.
- Supervised children during playtime, ensuring safety and positive interactions.
Breastfeeding Peer Counselor
Florida Health Department
01.2018 - 01.2025
- To provide support, emotional encouragement and building bonds between families.
- Sharing evidence-based information about milk supply, infant hungry cues, and the benefits.
- Assisting with basic latching, sharing techniques and eliminating basic breastfeeding barriers.
- Maintain follow-ups during pregnancy and postpartum. Referring to IBCLCs for clinical issues.
- Advocating and normalizing breastfeeding with the community and culture. Attending outreach and events to support breastfeeding.
Front Desk Medical Receptionist
Dr. Marholin Medical Institute
Clemont
06.2018 - 08.2018
- Greeted patients, fostering a welcoming atmosphere that enhanced patient experience at the medical institute.
- Processed patient registrations and maintained accurate medical records while verifying insurance information and collecting copays to ensure smooth patient flow.
- Managed appointment scheduling using electronic health record systems efficiently.
- Ensured compliance with privacy regulations while handling sensitive patient information.
Front-End Supervisor
Ross Dress for Less
Clermont
11.2018 - 01.2019
- Training associates, delegating tasks and objectives, and motivating the team.
- Resolving customer complaints and maintaining a positive shopping experience for my customers/community.
- Managing cash drawers, processing returns/transactions and monitoring line flow.
- Ensuring efficient checkout and top quality customer service.
Education
Associate of Arts - Psychology
Lake Sumter College
Clermont, FL08-2026
High School Diploma -
Wekiva High School
Apopka, FL01-2009
Skills
- Child Development Knowledge
- Student Engagement Techniques
- HIPAA & Compliance
- Medical Terminology
- Patient advocacy
- Multitasking & Organization
- Behavior Management Strategies
- Administrative skills
- Strict confidentiality
- Adaptability
- Teamwork
- Empathy
- OARS
- Classroom Management
- Student support
- Phone Etiquette
- Communication with Parents
Certification
- First-Aid CPR AED
- Transportation Safety in Child Care programs
- Health, Safety and Nutrition
- Identifying and Report Child Abuse and Neglect
- Safe Sleep/Shaken Baby Syndrome
- Scaling
- OARS Scaling
- Case Management
- Critical thinking
- Specialized Patient Communication and Front-Desk Tools (Phressia, Kareo, zocdoc)
Affiliations
- Volunteering school events
- Mediation
- Kayaking/Canoeing
Timeline
Teacher Assistant and Bus Driver
The Goddard School
12.2025 - Current
Front-End Supervisor
Ross Dress for Less
11.2018 - 01.2019
Front Desk Medical Receptionist
Dr. Marholin Medical Institute
06.2018 - 08.2018
Breastfeeding Peer Counselor
Florida Health Department
01.2018 - 01.2025
Associate of Arts - Psychology
Lake Sumter College
High School Diploma -
Wekiva High School